Xbox elite v2 controller bumpers no longer responding to presses

Hello aaron11114455,

Thank you for your post. I understand you are experiencing an issue with your Xbox Elite Controller Series 2 not responding when then Right Bumper is pressed. To create a replacement order, please visit the

Device Support page.

I hope this helps.

I had in fact two V1 controllers as well and the bumpers on both were worse as the design of the bumper functionality was relying on simple piece of plastic. Basically both bumpers were in same plastic piece, which would eventually break. Hence why they
sell those pieces in Amazon nowadays. Another issue in V1 was the rubber at the bottom of the controller could loosen up because the glue lost it's grip presumably due temperature - reminding to never leave those controllers on top of anything warm (e.g. on
top of a laptop). V1 had bad design flaws.

In V2 the bumpers are no longer (seemingly?) connected in same plastic and I do get more satisfying click sound when pressing the bumpers. Also the rubber handles are now better on the controller surface. Problem with V2 is deeper: when you press the bumper
- the press doesn't register about 20-30% of the time. Or sometimes it registers as 2 quick presses instead which is an issue not alone in regular menus, but as an example in Destiny 2 when playing Titan class: if you want to create your bubble shield you
need to hold both bumpers - if you just click both bumpers it pops the regular shield instead. So many times I've tried to create bubble shield and instead getting the regular shield because system registers right bumper as two quick presses, not one long
press. Luckily there's now a setting in Destiny 2 that lets you prolong the double tap timeframe.

I'm not sure if it's something wrong with pressure mechanism when bumper goes down, or in circuits with some connector pin/trace that isn't working properly.

Hey I have got an Elite Series 2 controller the day it was released and it's a really good controller in my opinion. The only thing that I have a problem with is the bumpers LB and RB. They move twice when pressed instead of once like it should. I try moving
tabs on Xbox Home by pressing the bumpers and it goes to far right or left kind of annoying at times.

Other than that its a good controller the trigger stops are nice as well and the paddles are smaller than the Previous Elite Controller.

elite controller v2 I have v1 but I want the v2

lmgtfy:

https://www.pcgamer.com/how-to-fix-xbox-elite-series-2-bumper/
"The notorious Xbox Elite controller bumpers can and do fail..."

https://www.theverge.com/2020/10/15...-controller-series-2-hardware-issues-warranty

"...The Verge has received reports of the face buttons getting stuck, or the Elite 2 not registering button presses."

here we go

https://answers.microsoft.com/en-us/xbox/forum/all/elite-series-2-bumper-repair/387f68c4-16f7-432a-9518-1c1ae04d3a3f

I tried to fill out repair order, but, as mentioned above, those are the only options i got.

Bumper IS a known issue, as you can see.

Btw., it doenst matter what caused 2 years warranty, it is in place and i'm in the right to use it.