Xbox Elite Series 2 Turning off issue

Rajy96 · Jan 16, 2020

Hi guys,

Ive just received an Xbox Elite series 2 controllee as a present. I have set it up and updated it, but whenever I seem to press the right analogue stick down a certain way or harder, it turns the controller off.

I was wondering if this is an intendes feature or faulty and if there is anything I can do to stop this.

:)

XBF Chris J

Hello Morty,

Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you require support or would like to start a discussion, don't hesitate to create a new thread.
We look forward to hearing more from you soon!

Thanks again

#Morty#

Hi,

I'm returning mine for replacement / repair for the same reason. It seems to be when the sticks are being pressed, moved in whatever direction it powers the controller down and happens all the time more so when playing fast playing games online or shooters.
Apart from that it's been great.

ArminatorX

From my personal experience (I'm in Germany) it took Microsoft to replace my controller with stuck buttons in 5 working days. It took me a bit longer to get it, as the UPS driver couldn't reach me at home and I had to pick it up later.

It also depends on where you live and where the replacement center is. So the 14-21 days estimate mentioned by XBF Steven R should be the worst case scenario.

You usually get a replacement controller, as repairing the device would take more time.

Rajy96

I had to update the controller when I first connected it so I didnt use it before an update.

Sagaroth

Hey, great choice, the Elite 2 is really cool!

It's not a intendes feature, the only way to turn off the controller is to stay on the center button or leave it inactive for a while.

Were you experiencing this problem before you updated the controller?

Xbox Elite Series 2 Turning off issue