Xbox Elite Series 2 thumbstick repair

Elite Bierman · Nov 4, 2021

So another elite controller bites the dust right after the warranty runs out. First one with this issue though:

The right thumbstick has stopped clicking altogether, it can be pushed down but will not register as being pressed.

Does anyone have a step by step of how to get to the thumbstick for repair - because £85 is extortionate for repair!

:)

NeoDan123

Each Elite controller series 2 comes with 1 set of paddles. You can order replacement paddles, thumbsticks etc.

Series 1 paddles, thumbsticks is not compatible with series 2.

Smwutches

Per forum guidelines, we cannot advise you on self-repair.

23) Please do not discuss or post links to any topic that could violate the 'Terms Of Use'. Including any threads or posts regarding modifying the way your Xbox operates such 'modding' and/or 'chipping' your Xbox or otherwise altering the way it is intended to operate. This includes ANY discussion of self-repair. Please only suggest official support procedures as noted on official support pages on Xbox.com.

FulmetalChemist

Hi ,

Thanks for taking the time to ask this question here on the forums. Regarding the thumbsticks on the new Xbox Elite controller series 2, the calculations refer to actions that can be taken by the thumbsticks themselves, so it essentially the following (pardon
for the loose translations):

Radial - based on radius of full or half-circle movements made by the thumbstick,

Independent axis - based on the X or Y axis (up/down, L to R movement)

True Diagonals - would mean true 90deg diagonals based on the X/Y axis

For further information regarding any settings on this particular controller, I'd recommend checking out the following support articles that can detail what can be done more explicitly:

Get to know your Xbox Elite Wireless Controller Series 2

Adjust the thumbsticks on your Xbox Elite Wireless Controller Series 2

Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2  

In general, it would be a good idea to test out different settings, just to see what works best for you and makes you more comfortable in gaming with the controller.

I hope that this information helps out!

Oh okay , thank you very much for this response.

XBF Amber M

Hi FulmetalChemist,

Thanks for taking the time to ask this question here on the forums. Regarding the thumbsticks on the new Xbox Elite controller series 2, the calculations refer to actions that can be taken by the thumbsticks themselves, so it essentially the following (pardon
for the loose translations):

Radial - based on radius of full or half-circle movements made by the thumbstick,
Independent axis - based on the X or Y axis (up/down, L to R movement)
True Diagonals - would mean true 90deg diagonals based on the X/Y axis

For further information regarding any settings on this particular controller, I'd recommend checking out the following support articles that can detail what can be done more explicitly:

Get to know your Xbox Elite Wireless Controller Series 2

Adjust the thumbsticks on your Xbox Elite Wireless Controller Series 2

Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2  

In general, it would be a good idea to test out different settings, just to see what works best for you and makes you more comfortable in gaming with the controller.

I hope that this information helps out!

XBF Chris J

Hello Matthieucarlot,

Thank you for posting here on the Xbox forums. Looking at the website, I am not seeing any extra bonus for pre ordering. Check out this link regarding the

Xbox Elite Wireless Controller Series 2.

A list of items you will be getting :

Xbox Elite Wireless Controller Series 2
Carrying case
Set of 6 thumbsticks: Standard (2), Classic (2), Tall (1), Wide Dome (1)
Set of 4 paddles: Medium (2), Mini (2)
Set of 2 D-pads: Standard, Faceted
Thumbstick-adjustment tool
Charging dock
USB-C cable

Hope this helps!

Xbox Elite Series 2 thumbstick repair