Xbox Elite Series 2 Strange Angle Deadzone

Hello Top Snek,

We appreciate you for sharing this with us and welcome to the Xbox Forums.

We understand that you are experiencing a strange angle dead zone issue with your Xbox Elite Series 2 controller. Let's work on this together and sort this out in a timely manner.



Firstly, I would recommend that you try resetting your controller to its default settings. To do this, please follow these steps:

• Press and hold the Pair button on your controller for three seconds until the Xbox button starts flashing.
  
• Press and hold the Bind button on your Xbox console for three seconds until the Xbox button on the console starts flashing.
  
• Wait for the controller and console to sync up, and then try using the controller again.
  

If resetting your controller doesn't resolve the issue, you can try calibrating your controller. Here's how:

• Press the Xbox button to open the guide.
  
• Select Profile & system > Settings > Devices & connections > Accessories.
  
• Select the controller you want to calibrate.
  
• Select Calibrate.
  
• Follow the on-screen instructions to calibrate your controller.
  

Try to adjust stick sensitivity. You can adjust the stick sensitivity through the Xbox accessories app.

• Go to Settings
  
• Ease of access
  
• Controller
  
• Devices & Connections
  
• Accessories, then select the controller you want to reset and choose "restore defaults".
  

If the issue persists after resetting and calibrating your controller, you may need to update your controller's firmware. Here's how:

• Connect your controller to your Xbox console using a USB cable.
  
• Press the Xbox button to open the guide.
  
• Select Profile & system > Settings > Devices & connections > Accessories.
  
• Select the controller you want to update.
  
• Select Device info.
  
• Select Firmware version.
  
• Follow the on-screen instructions to update your controller's firmware.
  

I hope this information helps you sort the issue with your Xbox Elite Series 2 controller. If you have any further questions or concerns, please don't hesitate to ask.

Kind regards,



Microsoft Community Moderator

Hello Top Snek,



We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a new discussion (microsoft.com), as we will not be monitoring this thread going forward.









Thank you for understanding.



Respectfully,



Microsoft Moderator

My name is Fernando I'm an independent consultant, I'm happy to help.

I'll give you a link below that has some procedures that can help you: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution If it doesn't solve it, you can request a replacement at the link below: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

(Note) Links are in English and may need online translator software

Hope I helped and see you soon

If the controller has drifting, then it's faulty. If you have only just got it, then sending it back and getting a new one or a refund is the best course of action, otherwise it will need to be sent to Microsoft for repair/replacement.

The elite 2 has had issues since release if possible if send it back to see if their is something inside preventing angle presses