Xbox Elite Series 2 not pairing to my phone

BITDIE · Jun 9, 2020

Hello.

I have tried 3 times in total to get my series 2 elite controller to pair with my phone and I don't know why. I know it has bluetooth but my phone just doesn't pick it up. Why is that?

Some extra tidbits of info:

I have already paired it with my Xbox one (not a One S or X). I paired it with my Xbox before I tried pairing it with my phone

I have yet to try connecting my controller via a wired connection (Lightning to USB-C)

I use an iPhone 11 with the latest iOS (at the time of writing, that would be iOS 13.4.1). I have also tried to pair it before then

Every time I try and pair it, I make sure my console is turned off at the mains so that the controller doesn't pick it up.

I have yet to try pairing with a Windows 10 device

My phone's bluetooth is working perfectly fine. It always picks up my wireless speaker and Powerbeats Pro

Hope this helps!

:)

xKouai

Contact https://support.xbox.com/ they will help you with that issue

Shaneblack82

You might have to contact: https://support.xbox.com/

Brainy xBBEx

Haben Sie beim Herstellen einer Verbindung die Synchronisierungstaste gedrückt? Ich verwende keine Apple-Produkte mehr, ich weiß aus Erfahrung, dass Apple-Geräte nicht mit einem Gerät verbunden werden können. Am besten koppeln Sie Ihre Controller-Zeit
mit einem Android-Gerät. Wenn es sich um die Arbeit handelt, befindet es sich auf dem Apple-Gerät

Rabbbits1245

Did you hold down the parring button when bluetooth was on?

Korhog

can you check the bluetooth connection on other device?

Xbox Elite Series 2 not pairing to my phone