XBOX Elite series 2 Disconnecting from PC bluetooth upon vibrating ingame (Only when...

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'll suggest you report this as a feedback to the Xbox insiders subreddit. If this gets enough up votes, it will be considered as something people want and a change will be more likely in the works.

You can leave the feedback here feedback.xbox.com

Hi Karol,

Thank you for posting on the Xbox forums.

We are aware that the Elite Series 2 controller is having issues connecting via Bluetooth on the PC when other Bluetooth devices are connected at the same time and the issue is actively being investigated.

To assist with the effort of investigating this issue, please also contact Xbox Customer Support and make a case with them to report this issue:

1. Contact us here
2. Select Xbox One
3. Select See other options
4. Select Payment & billing under Account management
5. Select show contact options and go to step 4
6. Select "Request a call from Support" if available within hours of operation or there should be a number for you to call and hours of operation for your region

We thank you for the patience while the Xbox team works on a solution to the Elite Series 2 disconnecting via Bluetooth on the PC when other Bluetooth devices are also connected.

I have a few Elite Series 2 controllers and they all fail to reconnect to my PC via Bluetooth after disconnecting from the USB cable. Are you saying that having to remove the device and add it in again via Bluetooth is normal/the way the controller was
designed?! Where might I find info on this? I would like to get it figured out. Thanks.

My elite 2 when connected to PC via bluetooth loses connection and I am also experiencing sudden frame rate drops which I do not see when playing it with wired or keyboard or mouse. I did not had any issues with Elite 1 which connected via a usb
dongle. I updated the controller and the bluetooth feature is broken. Anyone got it to work on PC via bluetooth without any issues?

exactly the same issue here, have no problem with using my xbox one s controller on PC, but lots of disconnections and frame rate drops with elite 2

I just got in an Elite Series 2 controller with the same issue. it is not removed from the devices list but still does not reconnect to bluetooth when disconnected from USB (charging/accessory app). The status light (xbox home button) just flashes slowly. It continues to do this until it shuts off or I delete and pair the controller again.

side note: elite controller is fully updated