Xbox Elite series 2 controller doesnt connect to bluetooth once the controller turns off it...

I'm Samy an independent advisor. Welcome to the community. How are you?

This controller does not support xCloud. These are the controllers you can use.

Official Xbox controllers

Xbox Wireless Controller (Bluetooth or USB connection)

Xbox Elite Wireless Controller Series 1 (USB connection only)

Xbox Elite Wireless Controller Series 2 (Bluetooth or USB connection)

Xbox Adaptive Controller (Bluetooth or USB connection)

I have the same issue:

* the plain Xbox controller (non elite) connects via bluetooth to the TV and is recognised by the Xbox cloud app on my Samsung TV. I can use it to play games using the Samsung Xbox app.

* the brand new Xbox Elite Series 2 controller connects via bluetooth to the TV and is NOT recognised by the Xbox cloud app.

I tried several attempts deleting the pairing, re-pairing. Turn off TV on the power switch. Re-installing the Xbox app on the Samsung TV.

The result is always the same:

* The Xbox Elite Series 2 controller connects successfully to the TV and is shown as Paired and Connected in the Samsung TVs feature where you add external devices.
* But the Xbox app shows the yellow ! exclamation mark and does not recognise the Elite Controller.

I’ve paired my other non Elite standard Xbox controller now vie Bluetooth and USB, which works both.

Did you find a solution to this problem? I updated my Elite series 2 yesterday, and now I have the exact same problem. Elite series 2 is recognized as a regular xbox controller and does connect via bluetooth, but doesnt work. Connected via USB-c the XBOX accessories app doesnt even recognize it...

Tried uninstalling and reinstalling the app, but that didnt help.

If anyone is having trouble with your xbox elite wireless series 2 controller disconnecting while your using it the controller requires alot of battery and a solid Bluetooth connection so any Bluetooth devices near it will cause the controller to disconnect
i had this problem yesterday. To fix it all you have to do is hard restart your console and before you turn anything on turn off Bluetooth on all devices like phones wireless headphones anything that requires Bluetooth once you turn off everything plug the
charging cable that came with the controller into the front usb of the xbox and the other end directly into the controller. Then turn on your Xbox once it boots up make sure your controller is turned on and then update your controller with the cable still
plugged in once it updates start playing a game with the cable out and test it for about 2 hours and if it doesn't disconnect try turning all your Bluetooth devices back on to make its working also instead of plugging the cable into the xbox for charging the
controller plug the usb cable into something with a high output charge like an ipad charger or a phone charger that should fix your controller msg me if you have any questions Gamertag Roguered54

Hi,

I try to connect my Xbox Elite wireless controller series 2 via bluetooth on my Ipad Pro 11 inch 2018, but it can't make connection or won't be recognized. The series 2 controller supports bluetooth. I can make connection with the other older version Xbox
One S wireless controller immediately.

I'd make a phone call with Apple support and they said that maybe the problem could be that the Xbox Elite controller series 2 won't be supported and isn't compatible with Ipad.

I want to know guys if you had the same problem and I want to ask if there will be an update in the future to solve this problem?

At the moment the series 2 elite controller is not compatible with Iphones/Ipads. At the moment the only device that the series 2 controller is available on IOS side is the Mac and even that it's janky. Series 2 controller works fine on Android at the moment.
Sorry if this doesn't help you, I myself is waiting for the Bluetooth proprietary to be added to the IOS list