Xbox Elite Series 2 Button A unresponsive

Discus and support Xbox Elite Series 2 Button A unresponsive in XBoX on Consoles to solve the problem; Hi I just bought an elite controller series 2 and the A button registers half the times i press it. I live in Greece and purchased from big retail... Discussion in 'XBoX on Consoles' started by ChrisTsiourelas, Dec 17, 2019.

  1. ChrisTsiourelas
    ChrisTsiourelas Guest

    Xbox Elite Series 2 Button A unresponsive


    Hi I just bought an elite controller series 2 and the A button registers half the times i press it. I live in Greece and purchased from big retail store. what i m supposed to do. I want a replacement not service it just came doa.

    Thanks

    :)
     
    ChrisTsiourelas, Dec 17, 2019
    #1
  2. basti01985 Win User

    Elite Series 2 unresponsive Buttons

    One guy from your support Hotline said there is a change planned in production to fix this issue.

    Can you already say when this will be?
  3. ChrisTsiourelas Win User

    Xbox Elite Series 2 Button A unresponsive

    Thanks for the reply but there are not any microsoft stores in my region. I live in Greece ,Europe. Also I wont send it for service I just unboxed it. I paid 180€ and I want A perfect product and not having to worry about shipping it to a service department.
    Its BRAND NEW
  4. Onyx Is Here Win User

    Xbox Elite Series 2 Button A unresponsive

    Sorry to hear it. If the store is nearby and you have just purchased the controller then you should first try returning it for an exchange. If they cannot help then you would need to set up a repair of the controller. You can do this at https://devicesupport.microsoft.com
  5. D4vid 360 Win User

    Xbox Elite Series 2 Button A unresponsive

    As every xbox controller, you have 3 month to change it for problems like these. Contact the customer service of xbox or the shop where you bought it
  6. CYA007 Win User

    Xbox Elite Series 2 Button A unresponsive

    If it is a new purchase, i would return item to the store and ask for an exchange. Hope this will work for you.
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Xbox Elite Series 2 Button A unresponsive

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