Xbox elite(series 1) controller not excepting a charge from batteries

I would recommend
following the steps here to see if that helps resolve the issue. You know the controller works fine with USB cable plugged in, so that's good, but have identified the batteries might be an issue. Have you tested those batteries in another device? Or
a different type of battery (brand, rechargeable vs non-rechargeable) in the controller to see if it behaves differently?

Same here, the exact same problem on my XBOX series X and S....

from 6 joysticks I have, only 2, elite 1 and and old xbox one s controller, without updated firmware, are working fine.

but all my fancy new Xbox series controllers are having this problem since past year and I was thinking the problem were my controller battery (I have the official charge and play battery on all my controllers)

hopefully they will address this soon...

My Elite version 2 controller has never disconnected but the internal battery will NOT charge. It is a brick unless it is plugged in with the USB wire or sitting on the charging dock. when plugged in or on charging dock the white LED light blinks but never
goes to a solid light even after 10 hours sitting on the charge dock. I've never seen the LED light go to color "amber" to signify it has a low battery. 180$ for a wired controller less than 8 months old.

I contacted support they told me it would bee 100$ to REPAIR!! because my 90 day warranty was up lol. 90 days for a controller they say "should last a lifetime".....

oh and option #2 they sent me a link to buy an Xbox "play and charge kit" ...lol for an Elite Series 2. The Elite Series 2 that has an INTERNAL BATTERY!

I am beyond pissed off and I get everyone's frustrations on this thread. This is all after going through 4 series 1 elite controllers.

To me it's absolutely UNACCEPTABLE that Microsoft wont at the least repair these controllers that are defective. Not broken but defective. And I mean repair for free or shipping charge ONLY.

As far as the controller charging.. I don't believe any controller does this except the Elite 2 control. I could be wrong on this.

If you wanted to charge the controller, you would need to use the Play & Charge kit that consists of a rechargeable battery and a usb charging cable.

Hi,

I u understand that the Series X controller will be using a USB C connector to charge the battery (same as the Elite 2 controller), so charging stations that use micro USB won't work.