Xbox elite paddles won’t work

elite series 2 controllers back paddles won’t work

Hello Callum Goddard1,

Thank you for posting in the Microsoft Community.

I can see that you're having trouble with your Xbox Elite controller paddles. Here are some troubleshooting steps you can try:



1. Make sure the paddles are securely attached to the controller. Sometimes they can come loose and lose connection.



2. Check the controller firmware and update it if necessary. You can do this by going to Settings > Devices & accessories > Xbox Elite Wireless Controller > Firmware version.



3. Try resetting the controller by pressing and holding the small button on the back of the controller for 5 seconds. This will reset the controller and may fix any issues.



4. If none of the above steps work, you may need to contact Xbox support for further assistance. They can help you troubleshoot the issue and determine if the controller needs to be repaired or replaced.

Please see: Troubleshoot your Xbox Wireless Controller | Xbox Support



We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

To be very, very clear, the problem is that the newest firmware updates to Xbox elite 2 controller has broken the functionality of the paddles. As of the latest firmware, the paddles are completely disabled when in default profile. The paddles used to work in default mode, and now they don't. Steam can corroborate this: last year Steam added functionality to customize the outputs of the elite controllers paddles, which means that the paddles used to output a unique signal instead on only emulating other controller buttons.

A quick internet search reveals numerous accounts from users who had used steam to customize the paddle outputs, proving that the paddles used to work. You can also see a growing number of recent complaints from Elite controller users who are realizing that their paddle inputs are now broken. This is not an isolated occurrence, the elite controller was broken by the latest firmware updates, and people are realizing it.

The changes made to the Xbox elite 2 Controller paddles in the latest firmware updates NEED TO BE REVERTED.

This was my only complaint about this controller. Fortunately the paddles from my spare Elite 1 fit and work perfectly. I was hesitant at first as I discovered the joysticks weren't compatible from the elite 1 to the elite 2 but the paddles do work. I've
been playing with the bigger paddles on my elite 2 since Thursday afternoon and I haven't noticed or had any issues.