Xbox Elite controllers not connecting in Windows 10 Bluetooth

the elite controller series 2 has Bluetooth compatibility and is therefore compatible with windows 10 too. the first release of the elite controller was before xbox was integrated into windows 10, therefore there was no need at the time for Bluetooth.

Hi there,

Bluetooth is only supported as connection in Windows 10, Windows 7/8 will require a usb cable connection or
the Xbox Wireless Adapter for Windows as mentioned on the following support page:

https://beta.support.xbox.com/help/hardware-network/controller/elite-controller-compatibility

Hi Thomas,

Unfortunately the Xbox Elite Wireless controller is not Bluetooth capable. Only the current Xbox One Wireless controllers have Bluetooth technology and they can only connect to Windows 10 PC's. The Xbox Elite controller will need an Xbox Wireless Adapter
in order to connect to the PC wireless. Xbox One controllers cannot currently connect to mobile phones in any way unfortunately.

Apologies for the inconvenience but I'm sure Microsoft will include Bluetooth technology in the next iteration of the Elite controller sometime in the near future and possible make a way to connect to mobile phones. Maybe you can post this idea over on
Xbox Ideas to get this seen by the right people.

Hello HassanAslam,

Thank you for posting on the Xbox forums. We understand that your Xbox Elite Wireless Controller Series 2 loses connection to your computer when it is connected via Bluetooth, and you are also experiencing some frame drops while using the controller.
We recommend making sure that
Windows 10 is up to date. We have a support article on our website that explains how to

troubleshoot Bluetooth issues on a Windows 10 computer. Go ahead and try out some of these solutions, and be sure to let us know the results!

Hi

Thank you for posting on the Xbox forums. I'd be happy to answer that.

Customizing user profiles on a Windows 10 PC is not supported via Bluetooth. Any Bluetooth capable Xbox One controllers will need to be plugged in via USB-C or through the Xbox Wireless Adapter if you want to customize and use custom profiles. The Xbox Accessories
app will not detect your controller over Bluetooth connection.

Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2  

Things to keep in mind:

• The Xbox Accessories app is only available on Xbox One and Windows 10.
• To configure the Xbox Elite Wireless Controller Series 2, get the Windows 10 May 2019 Update (or later) and make sure your PC has the latest fixes.
  
  See how to get updates.
• The Xbox Accessories app won’t detect your controller if you’re using Bluetooth to connect to your PC. Connect your controller using Xbox Wireless, or plug the included USB-C cable into the back of the Xbox Elite Wireless
  Controller Series 2 and plug the other end into your PC. For more info, see
  How to connect an Xbox One Wireless Controller to a Windows PC.

I hope this helps!