Xbox Elite Controller will not connect VIA usb or Bluetooth to my pc

My elite 2 when connected to PC via bluetooth loses connection and I am also experiencing sudden frame rate drops which I do not see when playing it with wired or keyboard or mouse. I did not had any issues with Elite 1 which connected via a usb
dongle. I updated the controller and the bluetooth feature is broken. Anyone got it to work on PC via bluetooth without any issues?

exactly the same issue here, have no problem with using my xbox one s controller on PC, but lots of disconnections and frame rate drops with elite 2

Hi Keith, There are two ways to connect an Xbox controller to a PC: with a USB cable or via Bluetooth.

Connect with a USB cable

Plug one end of the USB cable into the USB port on your PC.

Plug the other end of the USB cable into the USB port on your Xbox controller.

The controller should automatically connect to your PC.

Connect via Bluetooth

Make sure your Xbox controller and PC have Bluetooth.
Activate Bluetooth on your PC.

Press and hold the pairing button on the Xbox controller for 3 seconds.

The controller should appear in the list of Bluetooth devices on your PC.

Select the Xbox controller from the list and click "Connect."

Let me know if the information is still useful.

Sincerely,
Marvina.

I'm Samy an independent advisor. Welcome to the community. How are you?

This controller does not support xCloud. These are the controllers you can use.

Official Xbox controllers

Xbox Wireless Controller (Bluetooth or USB connection)

Xbox Elite Wireless Controller Series 1 (USB connection only)

Xbox Elite Wireless Controller Series 2 (Bluetooth or USB connection)

Xbox Adaptive Controller (Bluetooth or USB connection)

My elite 2 when connected to PC via bluetooth loses connection and I am also experiencing sudden frame rate drops which I do not see when playing it with wired or keyboard or mouse. I did not had any issues with Elite 1 which connected via a usb
dongle. I updated the controller and the bluetooth feature is broken. Anyone got it to work on PC via bluetooth without any issues?

Same here. It works fine for about an hour or two then it just disconnects. My windows and controller is updated so I don't know what else to do.

Hi,

The Xbox One Wireless Controller can be used to play Xbox games on your PC when connected via micro-USB cable or a wireless USB adapter. To properly isolate your concern, please provide us the following information:

• Are you trying to use an Xbox Elite Controller?
• Are you using a micro-USB or a wireless USB adapter to connect the controller to your PC?
• Do you receive the same message when using the controller on the Xbox App?
• Have you installed the drivers for the controllers on your Windows 10 PC?

In the meantime, we suggest that you connect the controller via Bluetooth by following the steps on this

link to check if the issue is with the controller or the configuration settings on your computer.