Xbox elite controller still broken after sent in for "replacement"

If it's an elite controller, it is magnetic attachment and would snap right back in. If not, then it is probably broken. If it is still under warranty, get it replaced.

Register your controller with it’s serial at the link below: my controller shows that the warranty ends a year after the purchase date. Im beyond 90 days and microsodt is still replacing my broken elite V2’s



https://support.microsoft.com/devices

i payed £80 for a replacement elite controller which was sent to me with a broken left bumper, so i sent it off for repair all to have to sent back with a broken right thumb stick! now it just says repair complete and says its out of warrenty with no way to sent it for repair again and when i try to contact surport it says unable to call back! so im stuck with a controller with bad stick drift i payed £80 for. they really need to sort out there customer sevice.

NOTE: Xbox Accessories (controllers, elite controllers, headsets and so on just have a 90 day warranty in the US)

Xbox Support might be able to help but that $150 controller just has a 90 day warranty.

Here in Australia The Elite Controller was covered by my Elite Consoles Warranty. I have already sent it in to be replaced twice (stupid rubber grips expanding).

If https://support.microsoft.com/en-au/devices was still working as it's supposed to It would be being replaced for a third time right now.

Hi ~Michael~1! My name is Ricardo an independent advisor ready to help you with this situation!

If you still have warranty, follow these steps to request the service:

Sign in to the Device service and repair page with your Microsoft account credentials.

https://account.microsoft.com/devices/select-de...

****If your device doesn't appear, add it

Select the device that you want repaired.

Follow the onscreen steps to complete your service order request.