Xbox Elite Controller series 2 paddle buttons not responding

Each Elite controller series 2 comes with 1 set of paddles. You can order replacement paddles, thumbsticks etc.

Series 1 paddles, thumbsticks is not compatible with series 2.

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

I apologize for the issue you're experiencing with your Xbox Elite Series 2 controller. Kindly follow the steps below to try to resolve the issue:

1. Make sure the controller is updated to the latest firmware. To do this, follow these steps:

2. Make sure the paddles are properly attached to the controller. If the paddles are not properly attached, they may not register when pressed.

3. Check the preset configuration for the paddles. Go to "Settings" and select "Devices & streaming," then choose "Accessories" and select your Elite Series 2 controller. From there, you can adjust the preset configuration for the paddles.

4. If none of the above steps resolve the issue, you may need to reset the controller. To do this, follow these steps:

- Press and hold the small sync button on the top of the controller until the Xbox button flashes.

- Let go of the sync button.

- Press and hold the sync button on the controller again until the Xbox button stops flashing.

If you continue to experience issues with the paddles on your Elite Series 2 controller, you may need to contact Xbox Support for further assistance.

Hello DavidLindsey5,

Happy Holidays!

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

As per description, you are inquiring if paddles on the Xbox Elite 2 controller have default settings and if they already mapped to a button out of the box.

Here's what we got from our research.

No, the Elite Series 2 controller does not come with paddles. Paddles are an optional extra that can be purchased separately. What does the button in the middle of the Elite Series 2 controller do? The button in the middle of the Elite Series 2 controller can be used to change the controller’s profiles.

It can be configured, check on this link. Configure your Xbox Elite Wireless Controller Series 2 | Xbox Support.

We also provided you some features of the controller. Xbox Elite Wireless Controller features | Xbox Support

We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



We will be glad to follow up and help you.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi PollyWollyDoodleAllDay! My name is Ricardo an independent advisor ready to help you with this situation!

Follow these steps to request a replacement

Sign in to the Device service and repair page with your Microsoft account credentials.

https://account.microsoft.com/devices/select-de...

****If your device doesn't appear, add it

Select the device that you want repaired.

Follow the onscreen steps to complete your service order request.

elite series 2 controllers back paddles won’t work