Xbox Elite Controller Series 2 - A button opens Xbox Game Bar

Domoviye · Nov 12, 2021

Hello,

I bought a Xbox Elite Controller Series 2 today, and when i connect it with Bluetooth, the A button opens the Xbox Game Bar.
Also, some games don't recognise it anymore, unless I plug it in with the USB Cable.

I did download the Xbox Accessories app, nothing happened, no ''Update needed'' was prompted.
I created a new profile but nothing changed when in Bluetooth again, all the buttons seem to sometimes triggered the volume settings for example.
Also, this option doesn't work too ''2. Click/tap on Game bar on the left side, and check (enable - default) or uncheck Open Xbox Game Bar using this button on a controller on the right side for what you want. (see screenshot below)'' seen here :

https://answers.microsoft.com/en-us...the-xbox/7c1c3e85-7a42-447a-8747-926c1b0eef06

Windows 10 is up to date, I did not download Windows 11 yet.

I am losing my mind, what is the solution to this mess ?
How can this controller be so poorly integrated ?

Thanks in advance,

:)

TheEvilDrCube

This has been an issue that Microsoft doesn't seem really interested in fixing or explaining any kind of fix for. Here is a link to a thread that was just locked without any solution.

Xbox Elite Controller Series 2 - A button opens Xbox Game Bar - Microsoft Community

The only solution was to hook the controller up to an actual Xbox and update it that way. So anyone who doesn't have a console is out of luck.

It's incredibly frustrating because Microsoft refuses to acknowledge the issue or provide any real help with it. For a controller that costs upwards to $200, the support for it is an absolute joke.

Cheater Kirito

I also am experiencing this issue after purchasing the Halo Elite Series 2 controller, unable to use it in bluetooth as the A button toggles the xbox game bar and there isn't a prompt to update the firmware on xbox accessories app.

TheEvilDrCube

I responded to another thread with a similar issue...

This has been an issue that Microsoft doesn't seem really interested in fixing or explaining any kind of fix for. Here is a link to a thread that was just locked without any solution.

Xbox Elite Controller Series 2 - A button opens Xbox Game Bar - Microsoft Community

The only solution was to hook the controller up to an actual Xbox and update it that way. So anyone who doesn't have a console is out of luck.

It's incredibly frustrating because Microsoft refuses to acknowledge the issue or provide any real help with it. For a controller that costs upwards to $200, the support for it is an absolute joke.

izayoi256

Oh, I forgot to answer some questions.

> Kindly check if the Controller was customized, please use this guide: Customize your Xbox Elite Wireless Controller Series 2.

All presets are set to Default/既定.

> Kindly check your Settings > Gaming > under Xbox Game Bar is there any shortcuts that are related to the Controller? Let us know if there's a checkmark besides "Open Xbox Game Bar using this button on a controller. Please see screenshot below for guide:

Everything are set to default.

Turning off the "Open Xbox Game Bar using this button on a controller" get rid of the A-button-problem. But this is not the solution I'm seeking out.

Kathy A.

Hi all,

One of our Support team, mentioned a solution that is easy and fast to do. May we know if anyone from here have tried to do remapping their Controller's button? If this is the first time you have heard about this. Kindly check this quick video of how Xbox Elite Wireless Controller Series 2 works - https://www.youtube.com/watch?v=qflhejZNTGA

Now, this advance Controller offers exclusive option to create profile to customize button mapping that you can do using Xbox Accessories app. Here are steps on how to create a controller profile:

Using your Xbox Elite Wireless Controller Series 2, open the Xbox Accessories app.
Scroll to the Xbox Elite Wireless Controller Series 2, then select Configure.
Select New profile, give your profile a name, then configure your changes. For example, if you reassign D-pad down  on the face of the controller to the Y button , then the D-pad down  will act as the Y button  going forward.
When you’re done, press the B button  for the changes to take effect.

Create multiple profiles in the app and switch between them using the built-in Profile button.

Open the Xbox Accessories app, scroll to the Xbox Elite Wireless Controller Series 2, then select Configure.
In Profiles, select a controller profile you’ve created or create a new one.
Choose a slot.

You can assign a slot for up to three profiles. Press the Profile button on the Xbox Elite Wireless Controller 2 to switch between them. When no bars appear lit below the Profile button, the controller is using the default button mapping.

Assign Shift key button:

Assign buttons to act as shortcuts for system actions like “Record that” and “Take screenshot.” When you select a button to remap, choose Primary or Shift, go to the Action tab, then choose an action from the list. When you’re done, press the B button  for the changes to take effect.

Note System actions are currently not available on Windows 10.

Resources:

Customize an Xbox Wireless Controller | Xbox Support

Get to know your Xbox Elite Wireless Controller Series 2 | Xbox Support

Customize your Xbox Elite Wireless Controller Series 2 | Xbox Support

Use Shift with your Xbox Elite Wireless Controller Series 2 | Xbox Support

Hope that helps! We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post.

Kind regards,

Xbox Elite Controller Series 2 - A button opens Xbox Game Bar