Xbox Elite controller has broken after 11 Months

Discus and support Xbox Elite controller has broken after 11 Months in XBoX on Consoles to solve the problem; I Got this controller fom game in July of 2017 , will they have to replace this as its been less than a year ? My right stick has broken... Discussion in 'XBoX on Consoles' started by Veoldrome, Jun 4, 2018.

  1. Veoldrome
    Veoldrome Guest

    Xbox Elite controller has broken after 11 Months


    I Got this controller fom game in July of 2017 , will they have to replace this as its been less than a year ? My right stick has broken

    :)
     
    Veoldrome, Jun 4, 2018
    #1
  2. "Elite" controller is a joke

    After 6 months of regular usage my elite controller is broken. The left bumper broke internally and the left stick is a little loose. I have not dropped or thrown the controller. It has not been abused. I can't believe the warranty on an "elite" controller
    is 90 days and that Microsoft refuses to acknowledge there is an inherent design or manufacturing issue with these bumpers. My friend was lucky enough to have his controller break in the 90 day window. He is now on his 5th controller. The left bumper broke
    just the other day so he will be sending it in to get his 6th. He has had 5 left bumpers break and 3 trigger stops break. The only thing elite about this controller is the price. This warranty needs to be extended the way the xbox 360 was with the red rings.
    The internet is littered with tons of stories about elite controllers breaking after a relatively small amount of use.
     
    JAPES-80B6CA80-4748-400C-9655-CFC7FC36A4E1, Jun 4, 2018
    #2
  3. Xbox elite controller xbox scam. Don't ever buy elite controller.

    I bought the Xbox Elite that came with the elite controller, i took care of the elite controller like it was my precious, never drop it or anything, then after 10 months the RB button bumper broke due to the use i guess... then i call xbox support and they
    told me the elite controller only has 3 months of warranty. only 3 months? WHAT, so what should i do with this broken 150$ controller? They told me they cannot fix it or replace it because the short time warranty. They told me i would have to buy another elite
    controller, Are you serious xbox? The elite controller should be indestructible! is a 150$ controller how can this happened? And how xbox don't give more warranty time to the costumer, at least AT LEAST a year for such expensive controller. The controller
    works perfectly fine is just the RB bumper that is broken, but now is trash according to xbox support and i have to buy another one. This is not fair xbox, you are playing with kids feelings here. I've been a costumer for more than a decade buying all xbox
    products so you guys can tell me that there is nothing to do and that i have to buy another 150$ controller and for what? If i buy another xbox elite controller it will break again because they are cheaply made, is not true they are made with the best parts,
    that's not true they are made with plastic that is easily breakable, trash. Don't ever buy a elite controller.
     
    THE HEADBULLET, Jun 4, 2018
    #3
  4. gds1972
    gds1972 Guest

    Xbox Elite controller has broken after 11 Months

    Hi

    I would initially try speaking with Game to see if there is anything the can do to help with this. If you don't get any help from game you should be able to create a
    service request here or through contacting the
    Xbox support team directly.
     
    gds1972, Jun 5, 2018
    #4
  5. gds1972 Win User

    Xbox Elite controller has broken after 11 Months

    Hi

    I would initially try speaking with Game to see if there is anything the can do to help with this. If you don't get any help from game you should be able to create a
    service request here or through contacting the
    Xbox support team directly.
  6. JAPES-80B6CA80-4748- Win User

    Extended Warranty - Elite Controller

    My "elite" controller broke after 6 months of normal use and no abuse. The left bumper is broken and the left stick has too much play in it. Microsoft of course won't do anything because it is past its 90 day warranty. Tons of reports of broken bumpers and
    yet Microsoft won't come out and admit they have a design flaw with these controllers. Profits over gamers
  7. CRoW McJINGLE Win User

    Ghost Recon: Future Soldier Network

    Compared to the stupid price Cod elite charges its a good app (when its working), but remember the site/app has only just started running for just over 2 weeks.

    Elite was a mess months after an still is, where as the GR one is free an has nearly the same amount of content as Elite is no "broken imitation of COD Elite" .
  8. Oliver Miller Win User

    How do I adjust the triggers on Xbox Elite Series 2?

    It is the controller after testing on other games, has anyone has mentioned similar issues before? Or is there somewhere I can find a setup for racing games because my Series X controller has a broken LB and I would much rather use the Elite.
  9. ViZyPhoenix Win User

    Quick question About Repairs

    Hello everybody.

    1 month ago I send in my Elite Series 2 because it was broken.

    I didnt got any response or anything around that my controller is in.

    After one month still no response

    Can someone tell me how to get my controller back and repaired 😬

    Thx to everyone who is helping me.
Thema:

Xbox Elite controller has broken after 11 Months

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