Xbox Elite Controller 2 Warranty Extension and Faulty Button

There have been many issues with the Original Xbox Elite Controller Series 2. Peeling grips, sticky "A" button, and faulty bumper buttons were among the common issues at launch. Microsoft appears to have fixed the issues with the Series 2.

If your controller is under warranty, then repairs are free. If your controller is out of warranty, then you'll be charged a repair fee.

Check your warranty status here: https://account.microsoft.com/devices/select-device-for-repair

To ensure your satisfaction, we're extending the warranty coverage period on Elite Series 2 controllers from 90 days to 1 year from the date of purchase. This extension applies retroactively for Elite Series 2 controllers sold to date.

Or for more instructions search at this Link:

https://manuals.plus/xbox/fst-00001-elite-wireless-controller-series-2-manual#axzz7myARU4XT

My elite series 2 rb button doesnt work and i cant find a replacement button how do i fix this

Microsoft knew the controllers were defective and still sold them as a good product. they wont do anything to fix your controller because its most like out of warranty thats why the warranty was so short. The whole elite series 2 was a scam

https://answers.microsoft.com/en-us/xbox/forum/all/defective-xbox-series-2-elite-controller-and-class/2b11a3b7-d094-4073-97b7-da1dafba71ce

Faulty controller now. The only workout around is some games let you change the dead zone. Unless its an elite controller. Serise 2 has a 1 year warranty, or if its a serise 1 or all together out of warranty you can set your own dead zones.

Unfortunately, your warranty period expired in February. For Elite Controllers, it's 12 months in the UK and 90 days in the US (unless purchased in an Elite bundle, which is 12 months). If you attempted the RMA process prior to the warranty expiring, customer
support might make an exception.

Personally, I would keep contacting support regardless of the warranty period expiring, as Microsoft knows these controllers are defective. In the US, there was an unofficial program offering a one-time free replacement to Series 1 owners.

For anyone else reading this response in the future:

Never buy Xbox Elite Controllers, including Series 2. They are overpriced and faulty.