Xbox Elite 2 doesnt turn on

(Student) Markell.R2 · Jan 5, 2024

I though Xbox elite 2 was durable enough to withstand one of my hardest throws after I got spawnpeeked in rainbow however when I was done finding all the detachable pieces this is what was messed up: Xbox controller wouldn’t turn on, I hear pieces shaking in the backside because I opened the front and nothing came out, dpad is not in its correct placement but that should be fixable by me, and when it is plugged in it vibrates once then it vibrates twice when I press the Xbox button. It’s mostly damage that’s fixable but I don’t know what is wrong with it not turning on but I’m thinking if I should open the back too because obviously something is broken.

:)

dogsounds

Hi Markell!

Oh my. I cosset and fuss my Elite controller like a baby

I am happy to try and help you but please note that this is a community form and is staffed by volunteers and gamers just like you - not Microsoft staff. We have no access to accounts, Microsoft systems or customer information and can only offer helpful advice.

You basically have three options:

1) See if you can send it for repair. Register your device here ( https://account.microsoft.com/devices/select-device-for-repair ) - click the +REGISTER DEVICE option at the bottom. Once registered you will be able to see if it is still in warranty. From here you can also send the controller in for repair. HOWEVER Microsoft do not always accept controllers for repair, and if they do but it is out of warranty, you will be charged a repair fee. It may also be that damage caused by misuse also incurs a repair fee by default. You can check what the warranty does and does not cover here: https://support.microsoft.com/en-gb...nditions-f3bb538c-53cd-4490-bf69-ba72743f6ab6

2) Get it repaired by a third party - this will obviously not be free.

3) Purchase a new controller and try really hard not to yeet the new one or you'll have to go through the expense again

I hope that helps!

KnutBjerke

Did you find a solution to this problem? I updated my Elite series 2 yesterday, and now I have the exact same problem. Elite series 2 is recognized as a regular xbox controller and does connect via bluetooth, but doesnt work. Connected via USB-c the XBOX accessories app doesnt even recognize it...

Tried uninstalling and reinstalling the app, but that didnt help.

DavonCook

Well that sucks. ios 13 doesnt work with the elite series 2.... wonder when or if it will

AL Vander-Starre

Turns out, the Xbox Elite Series 2 controller needed to be replaced.

Pete Wingie

1. Fanatec CSR Wheel and CSR Elite Pedals

2. N/A

3. No

4.Yes, no it doesnt

Xbox Elite 2 doesnt turn on