Xbox elite 2 controller Bumper issues

Discus and support Xbox elite 2 controller Bumper issues in XBoX on Windows to solve the problem; I'm having issues with my elite series 2 controller. My right bumper is not registering. I've attempted to register the serial number with my account... Discussion in 'XBoX on Windows' started by Doubled561, Jul 20, 2020.

  1. Doubled561
    Doubled561 Guest

    Xbox elite 2 controller Bumper issues


    I'm having issues with my elite series 2 controller. My right bumper is not registering. I've attempted to register the serial number with my account and I cannot, it says serial number not found. Unfortunately, now the controller is out of warranty because
    of the ridiculous 90-day warranty (great confidence in your product by the way) and now I am stuck with a broken $180 controller.

    :)
     
    Doubled561, Jul 20, 2020
    #1
  2. Loacker Christoph Win User

    Why is customer friendliness so bad when it comes to warranty cases?

    lmgtfy:

    https://www.pcgamer.com/how-to-fix-xbox-elite-series-2-bumper/
    "The notorious Xbox Elite controller bumpers can and do fail..."

    https://www.theverge.com/2020/10/15...-controller-series-2-hardware-issues-warranty

    "...The Verge has received reports of the face buttons getting stuck, or the Elite 2 not registering button presses."

    here we go

    https://answers.microsoft.com/en-us/xbox/forum/all/elite-series-2-bumper-repair/387f68c4-16f7-432a-9518-1c1ae04d3a3f

    I
    tried to fill out repair order, but, as mentioned above, those are the only options i got.

    Bumper IS a known issue, as you can see.

    Btw., it doenst matter what caused 2 years warranty, it is in place and i'm in the right to use it.
  3. ROBOSLIDER Win User

    XBox Elite controller bumper issues

    The bumpers on my launch day Series 1 Elite Controller finally broke a few months ago. Was disappointed that an otherwise perfectly functioning controller (never had the grip issue with mine) was rendered useless because of the poor design of the bumpers.
    All the development that went into the Elite and no effort was made to improve this inherent weakness in all Xbox One controllers. I repaired it myself with a replacement bumper from ebay. Never had bumper issues with any of my 360 controllers.
  4. Chasini Win User

    xbox elite 2 controller bumper issues

    I'm afraid the replacement product have even more defects, as seen with the number of complains with the Controller. Is there a possibility of getting a full refund? Have bought it from. Microsoft online store for abt 2 months.
  5. XBF Ezra G Win User

    Xbox elite 2 controller Bumper issues

    Hi Doubled561,

    Thank you for your post. I understand you are experiencing an issue with your Xbox Elite Controller Series 2 and its warranty. Please use the
    Contact Us portal to speak to an agent so we may further address this issue.

    I hope this helps.
  6. SammyVS Win User

    xbox elite 2 controller bumper issues

    I believe that after 2 months it is not possible to request a refund for any product.
Thema:

Xbox elite 2 controller Bumper issues

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