Xbox download not working

TwoYapper303959 · Feb 7, 2018

hi im new to gaming and have an Xbox one ive been trying to download a few games I bought in the online store and it won't do it. it starts downloading then stops like it's frozen ive tried cancelling it pausing it picking another game to jump the queue.
I've turn Wi-Fi off console and that gets rid of the download from my queue but if i try to download any game or game update it dies the same thing again. I have no idea what to do in starting to feel a little pissed ive spent alot to get what I wanted got
all memberships and now i can only play games ive already downloaded but i cant update them. any help please

:)

Zuulohh · Feb 7, 2018

Xbox Downloads Not Working

same here i dont know what it is

SeveredDivinity · Feb 7, 2018

Xbox Downloads Not Working

I'm also having this problem but with an addon

Mister Cazador · Feb 7, 2018

Hi there TwoYapper303959.

Thanks for reaching out to us on this. We recommend trying our troubleshoot game or app installation problems on Xbox One guide to see if they can help out with
this.

If those steps do not help, can you please upload a photo to this thread of your Detailed Network Stats (Settings>Network>Network Settings>Detailed Network Statistics) as they show on your Xbox One console?

Additionally, are you seeing any specific error messages when you try to install these games and do you own them on disc or digitally?

METHANE4

same here i dont know what it is

me too

XBF Mohammed C

Hello personthat has a problem

Apparently the option has been removed, but it shall be added in a future update!

LoOK iTz TYRANT

Try these steps.

1. Uninstall the game first and then remove your gamer tag from the xbox ( Make sure you know your login credentials before you remove it.)

2. Settings>All Settings> System>Storage> Clear Local Saved Games ( Don't worry, its not going to erase your game progress. Everything is stored in the cloud and will sync when you start the game up again.).

3. When the console comes back on download your gamertag again and then try downloading your game as well.

Hopefully it works man, Good luck!

TR00PER907

Aswell with mine but I am trying to download Evolve but it just isn't working

Zuulohh

same here i dont know what it is

Xbox download not working