xbox doesn't turn on

MendoncaDavi · May 20, 2014

My xbox isn't turning on, I've tested others source cables but doesn't work. Everytime that I plug the cable on the xbox the orange light changes into white then turn off immediately.

:)

vgiurni · May 20, 2014

Xbox One doesn't turn on

Hello,

Some days ago my Xbox One stopped working. When I press Xbox button on the console, I hear the beep and the light turns on (and the power cord light turns from orange to white), but nothing shows up on the screen (no HDMI signal). I think the problem is
not with the HDMI, but with the console itself. The reasons are:

1) When the console is turned on, I can only turn it off when I hold the Xbox button. Press it once just beeps, but nothing happens.

2) Once the console is turned on, the controller doesn't work. The Xbox button on it stays blinking and doesn't synchronize.

3) When I try to turn console on holding the BIND and EJECT
button, the Xbox light turns on but nothing happens (I not hear ANY beep). I tried this to make a factory reset by putting the file provided by Microsoft on a USB flash drive.

4) Nothing happens when I try to turn console on holding EJECT and Xbox button.

5) I've removed all the cables and reconnected them, but nothing has changed.

Any idea what I can do to solve the problem? Will I have to send the console to Microsoft?

Aldoracers · May 20, 2014

Xbox One freezing/doesn't turn on

I've been having this issue for a while now and I'll try to give as much info as possible. It started when I was playing a game, the game just froze and after some minutes it came back to normal. Over the time it got worse, the games won't even start, and
then the entire console just froze and the only thing to do it was turning it off... When I turned it on the Xbox the green screen was just there forever, so I thought it might be a software problem and I restored to factory and kept my games... It worked
for some time, so I decided to play Forza Horizon 3, at some point the road stop loading and the entire console froze. After turning it on and off, there was the green screen again. I tried to restore it to factory and deleting my games too, it worked for
about 40 minutes, until it started freezing on the dashboard. I tried to uptade through USB and nothing.

I don't know what to do, I think I might send it to Microsoft...

XBF Meryem R

Hello @Flamedramon68, I hope everything is going well for you!

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

According to the explanation you have provided, I believe your console will need reset in order to refresh the system. Therefore, you will only need to follow those simple troubleshooting steps that I will provide you with and your issue should be fixed.

Please click on the link below and follow those steps:

How to reset your Xbox console to factory defaults | Xbox Support

If this does not resolve your issue, you may need to create a replacement for your device:

Getting your Xbox device serviced | Xbox Support

Kind Regards

Stay safe, and happy gaming

Flamedramon68

Hi Mohammed, thanks for your suggestions, but I've went through them all and my consoles STILL refuses to turn on. And though I appreciate the link to services, unfortunately because of the Series X, my console's not gonna be fixed...

Thank you for trying to give a solution, however, nothing worked, and now I can't even service it

**** man, life's unfair sometimes

XBF Mohammed C

Hello Flamedramon68, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

If your Xbox console won't turn on, your power supply may be faulty or improperly connected!

It may simply need a power reset. Often, power issues are due to the power supply resetting after a power surge.

To reset the internal power supply, follow these steps:

Unplug the power cord from the console.
Wait 10 seconds.
Plug the cord back into the console, and then press the Xbox button  on the front of the console.

If the issue persists, here are some points to check:

Check that the wall outlet you’re using is working with other devices.
Check that the power cable is firmly connected to the wall outlet and to your console.
Ensure that you're using the power cable that came with your console, and that it's the correct cable for your region.

If your console still will not turn on, it needs to be serviced. To request service, sign in to Microsoft account | Devices with your Microsoft account and submit a service order.

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

WPAK

Hi there,

please try the steps mentioned on this support page:
https://beta.support.xbox.com/help/hardware-network/console/console-wont-power-on

It should have all steps available up to setting up a repair request.

Let us know the results

djmistaspot

Leaving it unplugged longer really wouldn't have made a difference, as all the "power" leaves within a minute or two.

Anyways, sometimes things do just simply break and there isn't a fix for it besides replacement

xbox doesn't turn on

xbox doesn't turn on

Xbox doesn't turn on

Xbox doesn't turn on

Xbox doesn't turn on

Xbox doesn't turn on

Xbox doesn't turn on

xbox doesn't turn on

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