Xbox doesn’t think I am connected to Xbox live even though I believe I am.

"You appear to have lost your connection to Xbox LIVE. You must be connected to Xbox LIVE to play"
Hello Jrodpark24 with the message you are getting that isn't the xbox live subscription it is caused by getting disconnected from the
xbox live service thru the internet.

you can try unplugging router, leaving unplugged for two minutes once you plug it in wait for all lights to come on connect the xbox again then try the game

Let me know how it works.

Thanks

Brad

Xbox forum team

Hi Kharik

what I recommend you need to clear your system Cache by going to storage and under hard drive press Y instead of A then turn off your console and turn it back on if that doesn't work, go to login.live.com and sign in turn off two step verification under
Password and Security, Edit security info. then delete your profile and re download it again that should help clear this out.

have you tried looking at payment options and seeing if your live is being messed with or if you got a new credit card (if paying from credit card) check if you put the new card in or you can also try deleting your profile and then downloading it back on
to your Xbox if not then check your game disk and if dirty or scratched to the point that you cant normally use it then try toothpaste it may seem crazy but I clean my discs that way and they work perfectly fine but if worse comes to worse then go get your
game resurfaced at a video store like super star video or holly wood video to fix it but if none of that works then I don't know how to help

We just got our xbox 360 working again after almost a year. We connected to the multiplayer Slayer briefly and it was looking for players, then diconnected and says this

"You appear to have lost your connection to Xbox LIVE. You must be connected to Xbox LIVE to play"

I double checked my connections and I am connected to xbox live, which I bought again about an hour ealier, it now has been almost 24 hours and still gives me the same message.


Netflix works, everything else works. but it keeps "kicking me off" xbox live.


Any recomendatorios?????

also check for error code and see if your can look it up and fix it