Xbox doesn’t respond to controls

Discus and support Xbox doesn’t respond to controls in XBoX on Consoles to solve the problem; so I was playing on my Xbox and trying to navigate a game menu when the D pad suddenly stopped working, it seemed to occasionally work and then only... Discussion in 'XBoX on Consoles' started by ToughBadBoy 666, May 14, 2018.

  1. Xbox doesn’t respond to controls


    so I was playing on my Xbox and trying to navigate a game menu when the D pad suddenly stopped working, it seemed to occasionally work and then only partially work and some of the other buttons did the same thing. I tried using my race wheel as well and
    it does the same thing. Could it been playing up because it’s been sitting around for a few months and it’s got dusty?

    :)
     
    ToughBadBoy 666, May 14, 2018
    #1
  2. AnnieLuM
    AnnieLuM Guest
    Set up of New XBOX One S not working. “Next” button doesn’t respond to remote

    Going through the setup of our new XBOX ONE S, we get to the part where it asks for a Microsoft account and it just doesn’t respond to the control when pressing the A to go NEXT! It only responds to the B to go back and then when we get to the same account
    place, it doesn’t respond to NEXT again. We have restarted several times. We are stuck!! Any ideas? Or how can I re-start the setup process (we already did the Update). Thanks
     
    AnnieLuM, May 14, 2018
    #2
  3. MorinaX420
    MorinaX420 Guest
    Xbox One keeps constantly scrolling down

    My xbox one s keeps scrolling down to the bottom of the home screen and even on games and apps. It doesn’t start scrolling down until I try to press a button on the control even if the control is already on prior to pressing a button
     
    MorinaX420, May 14, 2018
    #3
  4. - AJ - Win User

    Controller doesn’t respond to buttons

    Hi, Richard! Thank you for reaching out.
    I'm AJ, an Independent Advisor for the Xbox Community.
    I'm sorry to hear you are experiencing issues with your controller.

    • If you don't mind, could you give this a try?

    - Press and hold your controller's Xbox button until it shuts down.
    - If applicable, remove your controller's batteries and the USB cable.
    - Press and hold your console's power button until it shuts down.
    - Remove all external devices from the console's USB ports, and leave them like that.
    - Unplug your console's power cord for 5 minutes. If you have the original Xbox
    One, you'll need to unplug the power supply unit from both the console and the
    outlet.
    - Plug the power cord back in. If possible, please make sure to use one of the wall's outlets.
    - Turn your console on and check if the issues persist.

    • If that doesn't work, I'd appreciate it if you could answer the following questions.

    - May I ask which Xbox model you are using?
    - May I ask what kind of Xbox controller you are using?
    - Are you experiencing the same issues with other controllers?

    Thank you! I'll be looking forward to your reply.
    Best regards.
  5. Chumcicle214 Win User

    Multiplayer not working Xbox one

    There is no error that pops up. It just doesn’t respond. Like when I go to a multiplayer screen it says to hit a or any button on controller, I do that but nothing. If I press the Xbox button on that controller it will let me access the main menus
  6. Jack N-28 Win User

    Xbox one controller headphone jack stopped working?

    I’ve done everything you said but its still not working, I don’t think it’s the headset I think the controller actually is broken, it doesn’t respond to any other headphones or earbuds.
  7. XBF Crystal P Win User

    Why my newly bought xbox 360 controller cable not work with my used xbox 360 controller?

  8. XBF Ihssane Z Win User

    Controller won’t turn off and doesn’t respond to inputs

    Hello @ReagenSmith, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    I highly recommend following the troubleshooting steps mentioned on the link below:

    Troubleshoot issues with an Xbox Wireless Controller | Xbox Support

    If the issue still persists , you can place a replacement order for your controller using the link below:

    Request an Xbox controller replacement | Xbox Support

    If you are unable to create the order on that link please contact our live support:

    Contact us | Xbox Support

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming
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Xbox doesn’t respond to controls

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