Xbox doesn’t give me what I bought

Crac1234 · Sep 25, 2018

xbox i bought some fortnite b-vucks on the xbox app and I purchased it and didnt give me my b-vucks please help me pleaseee they stole $129 Mex

:)

IIThePostManII · Sep 25, 2018

My Xbox isn’t picking up my network

Hi, I’m having troubles with my xbox 1 my xbox is not picking up my wireless network, it doesn’t give me a list to chose from. What can I do to fix this?

ThaRealBouncer · Sep 25, 2018

Store app won’t open....?

Hey everyone, so my store app won’t open. It just gives me this error code; 0x80070bfa

Also, when I try putting it in the Xbox support error search section it doesn’t say it’s a valid error code. What is going on?!?!?!?!

Smwutches · Sep 25, 2018

You would need to contact support for assistance. Contact Us | Xbox Support

XBF Esteban R · Sep 26, 2018

Hey there, Crac1234!

If you don't mind me asking, how long ago did you make the purchase for those V-bucks?

Usually, the first thing that I would try if I were in your situation would be to redownload your profile back to your console.

You just remove your gamertag following the steps outlined in
How to add or remove a Microsoft account on Xbox One and then redownload it from the cloud.

Try that and let me know if that helps resolve the issue

Much Thanks!

XBF Brad A · Sep 26, 2018

Hello Crac1234

If all these fail you can always get with epic games. Due to they are they developer and they are the ones that ultimately handle the V-bucks.

Fortnite customer service select fortnite than contact us a pop up comes up fill it out and they will get back with you.

Hope this helps

Brad

Xbox Forum Team

Crac1234 · Nov 2, 2018

Thanks brad very much i all ready solved my problem and have my vbucks back

Smwutches

You would need to contact support for assistance. http://support.xbox.com/contact-us

Crac1234

Thanks brad very much i all ready solved my problem and have my vbucks back

XBF Brad A

Hello Crac1234

If all these fail you can always get with epic games. Due to they are they developer and they are the ones that ultimately handle the V-bucks.

Fortnite customer service select fortnite than contact us a pop up comes up fill it out and they will get back with you.

Hope this helps

Brad

Xbox Forum Team

XBF Esteban R

Hey there, Crac1234!

If you don't mind me asking, how long ago did you make the purchase for those V-bucks?

Usually, the first thing that I would try if I were in your situation would be to redownload your profile back to your console.

You just remove your gamertag following the steps outlined in
How to add or remove a Microsoft account on Xbox One and then redownload it from the cloud.

Try that and let me know if that helps resolve the issue

Much Thanks!

EvasionStorm

I am currently having the same problem. Everything is installed. But still not letting me load the game. I would try reinstalling the game but given the fact that it doesn’t even show the game in “All owned games” that’s kind of hard to do. Also if I go to the Microsoft store it doesn’t give me the choice to play or reinstall their either. It shows the price of the game like I never bought it. I have proof that I bought it because I have the preorder confirmation from Xbox back from 10/29/21.

Xbox doesn’t give me what I bought