Xbox doesn't accept my billing information

Discus and support Xbox doesn't accept my billing information in XBoX Sales and Promo to solve the problem; I live in Doha Qatar and that is where I bought my Xbox 360. I don't normally buy memberships or codes because it's too expensive. However, I saw an... Discussion in 'XBoX Sales and Promo' started by PlasticBread12, May 28, 2016.

  1. Xbox doesn't accept my billing information


    I live in Doha Qatar and that is where I bought my Xbox 360. I don't normally buy memberships or codes because it's too expensive. However, I saw an exclusive offer on my Xbox home saying they will give out a 1 month for 1$ only, this offer will however
    end in 5 days (it originally started 14 days ago but I still haven't figured out how to purchase). When I tried to purchase it, it asked for my billing information:

    Billing Address:

    City:

    State:

    Zip code:

    Phone:

    What should I put in these? My country doesn't have a zip code and state and whenever I tried to put my credit card zip code and my true address it just says "The city, state, and zip code you entered aren't valid, please enter a valid city, state and
    zip code." This is very frustrating because I don't want to miss the 1$ offer.

    :)
     
    PlasticBread12, May 28, 2016
    #1
  2. xbox live wont accept my billing information

    Hello,

    Please make sure your information is all correct at
    www.billing.microsoft.com
    if it is, and you might want to call Xbox Support and talk with the bill department as they will be able to help you.
     
    SiLeNt Ph0eNiX, May 28, 2016
    #2
  3. Dman2689
    Dman2689 Guest
    xbox live wont accept my billing information

    i can't currently access that as it is tries to send a code to an email address i havent used in years but is due to update to a newer one in january but i have checked the billing information saved in the xbox account settings and it is correct and i have
    used the same information saved there for my new card i am trying to use.

    what is the number for xbox support?
     
    Dman2689, May 28, 2016
    #3
  4. Xbox doesn't accept my billing information

    I'm guessing that you have a US profile. That's the issue you're starting with and you're going to have a bunch while in Qatar. Your profile region needs to match your actual physical region or you will have trouble with billing and with some content.
     
    HyruleBalverine, May 28, 2016
    #4
  5. Dman2689 Win User

    xbox live wont accept my billing information

    i can't currently access that as it is tries to send a code to an email address i havent used in years but is due to update to a newer one in january but i have checked the billing information saved in the xbox account settings and it is correct and i have
    used the same information saved there for my new card i am trying to use.

    what is the number for xbox support?
  6. Solitarie A Win User

    xbox live wont accept my billing information

    Hi Dman2689!

    You could also try linking your card and billing information to a PayPal account, and linking this one to your XBOX.
  7. SiLeNt Ph0eNiX Win User

    xbox live wont accept my billing information

    Hello,

    Please make sure your information is all correct at
    www.billing.microsoft.com
    if it is, and you might want to call Xbox Support and talk with the bill department as they will be able to help you.
  8. SiLeNt Ph0eNiX Win User

    xbox live wont accept my billing information

    I'm not sure where you live, so here's the full list of numbers

    [REMOVED]

    Contact Us
  9. HyruleBalverine Win User

    Xbox doesn't accept my billing information

    I'm guessing that you have a US profile. That's the issue you're starting with and you're going to have a bunch while in Qatar. Your profile region needs to match your actual physical region or you will have trouble with billing and with some content.
Thema:

Xbox doesn't accept my billing information

Loading...
  1. Xbox doesn't accept my billing information - Similar Threads - doesn't accept billing

  2. X box game pass doesn't accepting my card for making the payment for x box game pass ultimate

    in XBoX Games and Apps
    X box game pass doesn't accepting my card for making the payment for x box game pass ultimate: X box game pass is not working efficiently in asus rog strike 15 as am using from the India. It doesn't accepting my card for making the payment for x box game pass ultimate. Please, respond to my...
  3. Computer accepts Elite Series 2 Controller exists, but doesn't register inputs (nor in Xbox...

    in XBoX on Consoles
    Computer accepts Elite Series 2 Controller exists, but doesn't register inputs (nor in Xbox...: Bit of a weird one this. Been enjoying the new controller for a few weeks, no issues. Suddenly, mid-session, my game started behaving as if I don't have a controller connected. (CoD, probably not...
  4. Computer accepts Elite Series 2 Controller exists, but doesn't register inputs (nor in Xbox...

    in XBoX on Consoles
    Computer accepts Elite Series 2 Controller exists, but doesn't register inputs (nor in Xbox...: Bit of a weird one this. Been enjoying the new controller for a few weeks, no issues. Suddenly, mid-session, my game started behaving as if I don't have a controller connected. (CoD, probably not...
  5. Microsoft's developer program doesn't accept my info when trying to sign up

    in XBoX on Windows
    Microsoft's developer program doesn't accept my info when trying to sign up: Hi, I noticed when trying to provide my contact info, the combo box for choosing the "state/province" won't activate, only a text box input appears, the combo box will only activate if I choose...
  6. Just clicked through to accept code for ultimate game pass with BT and it doesn't show on...

    in XBoX Accessibility
    Just clicked through to accept code for ultimate game pass with BT and it doesn't show on...: BT.com ultimate game pass is not showing on my account after entering code. Just shows existing Xbox gold subscription afbd6b9f-88f5-4f19-987f-eea5ff3ae100
  7. Xbox App seems to recognize but doesn't accept external hard drive?

    in XBoX on Consoles
    Xbox App seems to recognize but doesn't accept external hard drive?: Hello everyone! I bought a new external hard drive (HDD) for storing games. It works perfectly fine with other launchers, I've already installed some games. The XBox app for PC (W10), however,...
  8. Microsoft Store doesn't accept my card informations

    in XBoX on Windows
    Microsoft Store doesn't accept my card informations: I was trying to buy the Game Pass for PC or the Game Pass Ultimate for the first time for $1 but sadly I can't. I filled every box correctly and it still doesn't accept them and all of the boxes...
  9. Xbox Console doesn't accept Microsoft Account Email and Password.

    in XBoX on Consoles
    Xbox Console doesn't accept Microsoft Account Email and Password.: I'm hoping someone can assist with my issue... Xbox live won't accept my Microsoft live account login details. When I signed in on the Xbox website (PC), it gave me a new Gamertag and the one I've...
  10. It doesn't accept my Xbox live codes. please, how do I Fix it? what I have to do?

    in XBoX on Consoles
    It doesn't accept my Xbox live codes. please, how do I Fix it? what I have to do?: My Xbox every time I try to redeem a code it says "Error, try in few minutes" and I've been trying all day. What I should do? please help guys. -thanks. 07a646cc-ed40-4e59-ba6d-25c06614559d