Xbox does not power on...

badmintonfire18 · Jul 22, 2017

xbox does not power on....what to do?.......like after switching it on the white light on xbox one blinks for 2 sec and then goes off.......

:)

Miss Diggz · Jul 22, 2017

New Xbox one does not power on

Hey there tmaltesen,

I'm truly sorry to hear about your Xbox One console not seeming to power on. I see you mentioned that you tried out the troubleshooting guide, but just for reference, I'll link you to our support article on troubleshooting for

powering on Xbox One consoles.

In regards to requesting a repair, if you need any assistance setting it up, I suggest giving a call to our phone support by heading to our
Contact Us page. They would be the best folks to assist you further.

tmaltesen · Jul 22, 2017

New Xbox one does not power on

New Xbox one does not power on.

I have just unpacked and connected my Xbox one. But I am unable to power it on.

I have tried the trouble shooting guide.

There is power to the supply, the led is flashing White and orange.

When touching the power on button on the console, it will give a short sound. But it does not start up and the power supply keeps on flashing.

Anyone tried this?

I have request a repair. selecting the problem, but the packaging guide tells me not to ship the power supply, only the console. This seems stupid.

Internet Expert · Jul 22, 2017

I recommend you start looking here for no power: Xbox One Won’t Turn On | No Power | Xbox One X, Xbox One S & Original Xbox One

Follow the video instructions carefully, especially if you have the original Xbox One with the external power supply. Your problem will likely need you to have either the Xbox console
OR the power supply serviced.

Internet Expert

I recommend you start looking here for no power: http://support.xbox.com/en-US/xbox-one/console/console-wont-power-on

Follow the video instructions carefully, especially if you have the original Xbox One with the external power supply. Your problem will likely need you to have either the Xbox console
OR the power supply serviced.

BriceMcMillan

Hey there,

Here is a link to instructions on how to
manually open your disc drive.

Hope this helps..

Mister Maka

Hey there RaffardTheWHite.

If you wait, does it eventually change colors? Also, when you power your Xbox One, does it power on instantly or does it power on like it did previously with power saving mode?

Amjamis

The power button is not broken, my Xbox controller doesn't turn it on, but the cords look fine. Holding the power button does nothing, and holding sync and power button does nothing.

AP4RK

I have not tried a power cycle for this yet. I have done a power cycle in the past. What does it do and how does it differ from powering off the console? Will i lose anything?.

On my profile on Xbox One, it shows alot of the Xbox 360 trial games but on my Xbox 360 console it does not. Strange.

Xbox does not power on...