Xbox disconnects from internet when shut off

Hello!

I'm an independent consultant and a member of the Xbox community just like you.

I'm happy to help you today.

Go to Settings>System>Console Information

And reset without deleting your games. Don't worry about progress, purchases, achievements, etc. You don't lose any data. Note that the console accounts will be removed, so you must have the email and password of each account to enter them again.

Greetings.

After trying many things I have found out my Xbox One only keeps shutting down when it is connected to the internet, if I plug in the internet cable or connect using wi-fi it will shut almost immediately, but when it is disconnected from the internet it
will stay on all day....weird.

What exactly do you mean by "shuts off"?

Is the router actually turning off completely (as in no electrical power to the router)?

Or is your Internet connection disconnected, and the router is still powered on? Are all your devices affected from the disconnection (you can test this, by having a PC/laptop running that is pinging a stable server in the internet. For example running "ping
www.google.com -t" on a Windows PC will constantly ping the Google service. Does the ping still work when your router "shuts down"?

When you check the network settings on your console, what is the NAT status shown?

When you get disconnected from your Xbox>>>does your modem or router shut off or reboots itself?

Recently my Xbox randomly loses connection to IPv6 and disconnects me from Xbox live all together. When I go to network settings the console is still connected to IPv4, so I know it's not an issue with the wifi. I have also tried restarting my internet
multiple times, but nothing has fixed the issue.

and for some reason when I'm in a game to console kicks me off and shuts off my whole router of my internet