Xbox Disconnected from live after December 17 2016 update

Discus and support Xbox Disconnected from live after December 17 2016 update in XBoX on Consoles to solve the problem; After me and xbox support were talking about my xbox disconnecting from xbox live. More details: during a certain time of day I guess my controller... Discussion in 'XBoX on Consoles' started by caster5811, Mar 12, 2017.

  1. caster5811
    caster5811 Guest

    Xbox Disconnected from live after December 17 2016 update


    After me and xbox support were talking about my xbox disconnecting from xbox live. More details: during a certain time of day I guess my controller would disconnect and would connect and start flashing for a long amount of time. when my controller connects
    I press A and it says I have disconnected from xbox live. I have removed my account, hard reset my xbox, factory reset my xbox, changed my mac address, called my ICP, and changed controller and batteries. manually changed my DNS, I did more but I forgot. This
    started happening after my xbox updated on December 2016

    :)
     
    caster5811, Mar 12, 2017
    #1
  2. masamune1964
    masamune1964 Guest
    masamune1964, Mar 12, 2017
    #2
  3. Nikos K.
    Nikos K. Guest
    Missing Credits

    Hello there,

    I noticed that the latest digital purchases I made from Xbox Store did not register with my Rewards Account and of course I didn't got the 6% cash back I supposed to get for these.

    Here is the list of items they never register:

    November 24, 2016 - $3.74 / $4.07 (After Tax)

    December 3, 2016 - $84.99 / $92.51 (After Tax)

    December 23, 2016 - $10.00 / $10.89 (After Tax)

    December 23, 2016 - $10.00 / $10.89 (After Tax)

    December 23, 2016 - $3.80 / $4.13 (After Tax)

    Can you please investigate and post the missing credits to my account?

    Thanks for your help and effort.
     
    Nikos K., Mar 12, 2017
    #3
  4. Mister Maka Win User

    xbox one disconnecting after december 2016 update

    Hey there caster 5811!

    Let's start off by running through this
    Xbox One Disconnection Troubleshooter     to see if that helps clear up the trouble you're having. Let us know how it goes :)

    If you're connected via WiFi, please also give a wired connection a try to see if there's any change with your connection troubles.
  5. masamune1964 Win User

    Can't copy OSU1.zip file to USB (Offline System Update)

  6. XBLRewards3 Win User

    Design Lab Reward Credits

    Hi Crispien. Your controller purchase from the Design Lab was made on December 24th. Our Design Lab offer ran from December 1 - December 17. Since your purchase was made after the offer period, you are not eligible for the award.
  7. MDHXx Win User

    Error 0x87DD0013 ,, can't log into Xbox live app

    Hi,

    New Update: After reading a discussion here in the support forum I was able to get into the log file of the app at:

    AppData\Local\Packages\Microsoft.XboxApp_8wekyb3d8bbwe\LocalState\XboxLiveApp.log

    here its content if it could help the developers in anyway cuz I really need to use my Xbox App ASAP!!!

    05/14/2016 20:39:15 | UTC : 05/14/2016 17:39:15 App> DeviceFamily is Desktop.

    05/14/2016 20:39:15 | UTC : 05/14/2016 17:39:15 App> OnLaunched: Kind = Launch, PrelaunchActivated = False, PreviousState = ClosedByUser

    05/14/2016 20:39:15 | UTC : 05/14/2016 17:39:15 XCEReporter> ReportAppInitialize: OnLaunched time: 2016-05-14T17:39:15.8373166Z elapsedTime: 14

    05/14/2016 20:39:15 | UTC : 05/14/2016 17:39:15 App> OnLaunched: Completed.

    05/14/2016 20:39:16 | UTC : 05/14/2016 17:39:16 NetworkConnectionUtility> IanaInterfaceType = 71

    05/14/2016 20:39:16 | UTC : 05/14/2016 17:39:16 LocalizationService> CatalogCultureForDevice: Using (en-SA) built culture: (en-SA)

    05/14/2016 20:39:16 | UTC : 05/14/2016 17:39:16 ActivationManager> Activate. isBackgroundTask? False. AllowUI ? True

    05/14/2016 20:39:16 | UTC : 05/14/2016 17:39:16 ActivationManager> Activate. initializationCompletionSource is not null. Waiting for completion.

    05/14/2016 20:39:16 | UTC : 05/14/2016 17:39:16 ActivationManager> UpdateCurrentState: Activating

    05/14/2016 20:39:16 | UTC : 05/14/2016 17:39:16 SignInManager> SignIn. allowUi? True

    05/14/2016 20:39:16 | UTC : 05/14/2016 17:39:16 SignInViewModel> UpdateState state=SigningIn, errorCode=None

    05/14/2016 20:39:16 | UTC : 05/14/2016 17:39:16 DownloadManager> Loading background downloads: 0

    05/14/2016 20:39:16 | UTC : 05/14/2016 17:39:16 App> Application Version: 15.17.3003.00000

    05/14/2016 20:39:16 | UTC : 05/14/2016 17:39:16 App> EnsureAppInitialized: Creating root frame and navigating to home

    05/14/2016 20:39:16 | UTC : 05/14/2016 17:39:16 XCEReporter> ReportAppInitialize: EnsureAppInitializedEnd time: 2016-05-14T17:39:16.7633286Z elapsedTime: 926

    05/14/2016 20:39:16 | UTC : 05/14/2016 17:39:16 SignInManager> CreateXboxWebTokenRequest: No ServiceRequest endpoint specified, using
    https://xboxlive.com

    05/14/2016 20:39:16 | UTC : 05/14/2016 17:39:16 XCEReporter> ReportAppLaunchEvent: launchType: Unauth currentUserId: Unauth protocol: deviceType: windowWidth: 1200 windowHeight: 932 language: en-US locale: en-US

    05/14/2016 20:39:17 | UTC : 05/14/2016 17:39:17 SignInManager> GetTokenInternalWithUi

    ResponseError:

    ResponseStatus: UserInteractionRequired

    ResponseData: 0

    05/14/2016 20:39:17 | UTC : 05/14/2016 17:39:17 SignInManager> CreateXboxWebTokenRequest: No ServiceRequest endpoint specified, using
    https://xboxlive.com
  8. SolidDoughnut76 Win User

    Been trying to redeem Xbox live membership code

    really not happy renewed my xbox live subscription 13th December 2016 also received error message and still no Xbox live!!!
Thema:

Xbox Disconnected from live after December 17 2016 update

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