Xbox disc reading issues.

So I've had this problem for a while now and it sort of comes and goes as it pleases. I insert a disc (let's say for the sake of discussion Overwatch) and it starts to read the disc but then stops and does the same thing about three to four times. So I've
done all the basics cleaned the disc, hard reset my system, everything in the book but the problem is that it's not constant. I have to keep taking the disc out and then putting it back in for games like Overwatch and Destiny but with games like Mass Effect
and Final Fantasy, the disc will read on the first try and I'll be taken straight into the game. I've had some friends say that they had this issue and they had to send their Xbox in for maintenance, some have been saying that I just need new discs of certain
games and others have been saying that it's a sign that my Xbox is about to pack up and that it's time to get a replacement.

I'm hoping that someone here can tell me what to do, I really hope that I'm not going to have to get a new Xbox or send it in for maintenance, I'm strapped for cash as it is and any money I do have I've been saving for the Scorpio release. Plus this Xbox
has been with me for three years now and I want it to last me until September or whenever this new system is going to be dropping.

:)

 

Disc reading issues.

Heya APEX ASSASSlN.

To clarify, if you recently purchased you Xbox One, it may be quicker to exchange it at the retailer. I would check in with the store you purchase for before shipping off your console.

You should receive instructions to your e-mail with steps on how to ship your Xbox One. You would need to take the parcel to the depot that the included shipping label is intended for.

 

Disc reading issues.

Ok so I have now done a reset. Still 360 games are not working also tried DVD and CD and now they both don't work.

 

This is all to familiar.Had this myself 5 times now with the xbox one,it sounds like your disc drive is on it's way out i'm afraid.

You can try the trouble shooting steps here
https://support.xbox.com/en-GB/xbox-one/console/disc-error but it does sound like it will give up eventually & have to be sent to Microsoft for repair.

If it's 3 years old it won't be under warranty so i'd personally try & stick with it until you can buy a new console instead of paying the amount of money Microsoft will want to repair it only for it to break again after 4 or 5 months.

It's quite a common problem,the disc drives are poor quality,especially on the older xbox ones.