Xbox Digital refund, how long before I get the refund once approved.

is it according to my time zone (Philippines) or USA time zone?

It should be the region of your account which should be your own region.

It takes at least 3 to 5 business days.

I attempted to refund for one game and two dlcs my 10 yr old son bought online. The game was approved but still have not received the money, but the dlcs were not approved. This is not abuse of the refund system as we do need the money back, and would like to know how I can reappear for the refund please

Thank you

How long ago was the refund approved? It can take 3-5 business days (or longer depending on your bank) after the refund is approved before your bank would reflect the refund on their end.

A refund was given under the above reference but never received on my card?

How long ago was the refund approved?

It can take 3-5 business days (or longer depending on your bank) before youd see the money on your card after the refund is approved.