Xbox Digital Pre-Orders

I recently made some game pre-orders on the Xbox store and Ive tried everything I can think of to try and find proof of the purchases. Does anyone know how all the charges for pre-orders work? Any help or advice would be appreciated, thanks.

:)

 

Same Day Digital Releases In Australia?

Digital is correct. Im hoping that Digital pre load or pre orders gets announced at Gamescom.

 

midnight game releases

vDEACON started a feedback thread.

xbox.uservoice.com/.../6364192-make-digital-pre-orders-available-at-midnight-in-l

Let's see if we can get this changed.

 

Hi! You should be able to see a list of your recent purchases after signing in here: Sign in to your Microsoft account

 

Hello Blake

I can give you info on this as I pre-order a lot.

If you use Microsoft currency like gift cards added to your account it charges immediately when you pre-order a game.

If you use a debit/credit card it charges up to 10 days before the release for example fallout76 if used credit or debit will charge you from November 4th roughly to the launch of game.

Hope this helps

Thanks

Brad

Xbox Forum support

 

Hey there Blake!

All transactions, that be for game purchases, DLC, Pre-Orders, Movies (purchase or rentals) should appear on your Order History

So to find the transactions on your account you would simply need to go through your Xbox one by going through your

Settings > Account > Payment and Billing > Order History.

Also you can always go through your account by signing in through www.account.microsoft.com

 

Hey Blake,

Just to add some information on how pre-order charges work. You're payment device isn't charged for a pre-order you've made until ten day prior to the release of the game you pre-ordered.

As Julian mentioned. You can see your list of recent transactions on your accounts

Order History webpage.

 

I have looked many times in my Order History and they do appear there, but the big thing is that for some reason, I was charged as I pre-ordered. I know it probably makes me sound insane or something, but I give you my word that I watched as the money
was deducted from my account balance minutes after I clicked the purchase button in the store. What irks me is that even knowing this, knowing they charged already and everything, I cant find it in my bank statements anywhere, and they cancelled my orders
because magically I dont have the funds anymore.

 

Hello Blake

If any discrepancies with billing or purchases you can always
contact us they can go over the transactions in question and let you know what happened.

thanks

Brad

Xbox Forum Team