Xbox desligando [Translation - Xbox desligando]

Yeshom · May 6, 2019

Meuxbox one s desliga simplesmente do nada nao sei porque ele nao esta aquecendo ele desliga ate vendo videos

E principalmente na loja do windows store

Ele se desliga sozinho e tenho que religar sempre

Ai as vezes religo e buga diz que nao tem disco

Ou os jogos travam

Dai preciso reiniciar novamente

[Translation - My Xbox One s just shuts off from nothing I don't know why he's not warming it off even watching videos

And mostly in the store of the Windows store

He shuts himself down and I have to always reconnect

Then sometimes I reconnect and Buga says there's no disc

Or the Games lock

Dai I need to reboot again]

:)

XBF Eladio M

Hey Yeshom

Thank you so very much for taking the time to post this on the Xbox Forums.

What I would recommend right off the bat would be trying out a
power cycle. In order for you to do this, I'd like you to follow these steps:

Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.
Turn your console back on by pressing the Xbox button
on the console or the Xbox button on your controller.

Note If you don't see the green boot-up animation when the console restarts, repeat these steps. Make sure that you hold the power button until the console completely shuts down.

Is your console connected directly into the outlet, or are you connected to a surge protector? Since the console has an internal power supply that serves as a surge protector, this can cause your console to behave oddly.

If this is a case, I recommend you try a direct connection to your outlet.

I'd like you to follow these steps and update us so that we can further assist you in the case that it is still required.

gds1972

Hello

If you have only just purchased the console then you will need to take this up with the person or store that sold you the console and request the replace the console or refund you your money.

Misses Quinzel

Hey there, Jesting!

I'm sorry to see any issues with Black Ops 2! Are you playing this game on the Xbox One as a backwards compatible game, or on the Xbox 360? This will help me determine what next steps we need to take to resolve this.

I look forward to working with you!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
Insider Program Forums for help with Insider Program troubleshooting.

XBF Leo G

Hello Raphaelloss,

Thanks for posting on the Xbox forums. We understand that your Xbox One is turning itself off when you run games or applications. Is your console enrolled in

the Xbox Insider Program? We have a support article that provides troubleshooting for an

Xbox One unexpectedly turning off. Also, we recommend making sure the console is plugged directly into a wall outlet. Be sure to let us know the results
Raphaelloss!

ChiefJoboo

Este erro geralmente pode ser resolvido desligando o xbox e desconectando-o por aproximadamente 30 segundos.
Tente isso e volte para nós.

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This error can usually be solved by turning off the xbox and unplugging it for about 30 seconds. Try that and get back to us.

Xbox desligando [Translation - Xbox desligando]