Xbox design labs controller warranty check.

Lee Harvey1988 · Mar 20, 2020

Hi, i’m not sure how i go about checking if my controller is still under warranty? Ive checked online and seen that its 90 days for controllers. My problem is that my design labs controller that i got in January now has some quite significant drift on the
right stick! Rather annoying to say its a near new controller... ive had issues with drift in the past with previous controllers but with this being a more expensive one and one i ordered to be custom i was looking to see if microsoft offer a repair/replacement
for this seen as though it is likely under warranty still i just cant seem to find anywhere online to check.

Thanks in advance for any help with this.

:)

XBF Leo G

Hello APEX Scarlet,

Thank you for posting on the Xbox forums. We understand that you are interested in learning how long the warranty for the Xbox Design Lab controller is. The standard warranty for a controller is 90 days. The warranty for the Xbox Design Lab controller
is 120 days from the day that you receive the controller. We hope this information helps!

M3tal Daz3

The warranty for Design Lab controllers is 120 days (6 months). You can use this article (Xbox Design Lab and Xbox
Design Lab controller help) for any troubleshooting you need for your controller. If you do need servicing for your controller, you can set it up at https://support.microsoft.com/devices.

mareledanut

Hi,

The warranty for Design Lab controllers is 120 days (6 months). You can use this article (Xbox Design Lab and Xbox Design Lab controller
help) for any troubleshooting you need for your controller. If you do need servicing for your controller, you can set it up at https://support.microsoft.com/devices.

M3tal Daz3

Here are a couple of links that should help:

1.
Design Labs FAQ

2.
Xbox Design Lab and Xbox Design Lab controller help

If you continue to have issues with the DL controller I would suggest setting up a repair order if it's still under warranty.

PlushRelic54582

Hello plz se link below to help. Solve your issue

Xbox
design lab warranty

Hope this helps

Enjoy your day

@plushrelic

Xbox design labs controller warranty check.