Xbox design lab sign in issue

I see. Could you also please check or update your billing information via https://account.microsoft.com/ > Payment & billing > Address book.

Please also try to use a different device or internet browser.

I appreciate your effort. Since this is currently happening to other users, the issue must be on the server-side. I would suggest to wait and try it again in few hours. You could also report it via the Report button on this link https://support.xbox.com/en-US/xbox-live-status

I’ve tried switching between iPhone and iPad, Safari and Chrome. Still got same error.

Hi Rostom!

I already done that even though completely delete and fill my name and last name again, doesn’t work for me.

Try to change your first and last name, save the changes and check if works.

I have done this also, same.