Xbox dashboard says Gold has expired, but it hasn't

Discus and support Xbox dashboard says Gold has expired, but it hasn't in XBoX on Consoles to solve the problem; Xbox dashboard is saying my Gold account has expired, but it is set to auto-renew in three weeks time. Games with Gold has banner on top saying "Join... Discussion in 'XBoX on Consoles' started by Indigator, Aug 31, 2017.

  1. Indigator
    Indigator Guest

    Xbox dashboard says Gold has expired, but it hasn't


    Xbox dashboard is saying my Gold account has expired, but it is set to auto-renew in three weeks time.

    Games with Gold has banner on top saying "Join Gold £5.99 a month".

    Microsoft account says membership is still active, and I can play online. What's up?

    :)
     
    Indigator, Aug 31, 2017
    #1
  2. EjectedBunny
    EjectedBunny Guest
    Xbox Rewards says my account is not gold, but xbox.com says it is and it runs out in 2018

    Im having the same issue. my gold hasn't expired in years but my rewards account says i'm not gold either.
     
    EjectedBunny, Aug 31, 2017
    #2
  3. McJumboPants
    McJumboPants Guest
    Xbox Live Gold bug.

    So, when I got on my Xbox One to play Battlefield 1 online in the evening, it says you need a Gold membership to access online features. I went to the dashboard and I saw the tile to the right "Join now and start saving.". How did my Xbox Live Gold membership
    got expired early? The expiration date was 10/13/2017. When I went to click on "Buy now" on the "Join now and start saving." tile. I see "Xbox Live Gold, 12 Month Xbox Live Gold". Below it was "Manage". I clicked on "Manage" and my Gold membership isn't expired,
    but it says its expired. How do I fix this?
     
    McJumboPants, Aug 31, 2017
    #3
  4. EjectedBunny Win User

    Xbox Rewards says my account is not gold, but xbox.com says it is and it runs out in 2018

    Im having the same issue. my gold hasn't expired in years but my rewards account says i'm not gold either.
  5. Violin Spider Win User

    Why has my tenure reset?

    Maybe your xbox live gold membership has expired, in fact also here on the forums your profile name is grey.

    .

    If it hasn't been expired you should be a victim of a well known bug, just wait some time and restart your console.
  6. choppyseize Win User

    Failed to open a connection. check if your network allows ipsec? Forza horizon 4 PC

    Have you checked to make sure your Xbox Live Gold subscription is still active and hasn't expired ?
  7. Value Reality Win User

    Xbox live subscription prematurely cancled?

    Yes this is the profile Im asking about.. It in fact does not have gold. I got the notification on my Xbox 360 dashboard this morning saying my subscription has "expired", and an email from Microsoft saying that my gold subscription was "cancled". It makes
    no [Mod Removed] sense that I redeemed a prepaid 1 month code successfully, then exactly 1 week later it is cancelled with no explanation.
  8. choppyseize Win User

    Can’t connect to multiplayer servers?

    How long is your Gold subscription for? Are you sure it hasn't expired ?
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Xbox dashboard says Gold has expired, but it hasn't

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