Xbox credits Deposit Delay

Hello TotableAlarm30,

As Smwutches says, pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the
mid-month deposit the following month.

However, MyVIP payback for last month was delayed for some users due to how the VIP Boost offer interacted with payback, which caused your Credits to be delayed. You should expect your Credits in the end of month deposit. Apologies for any inconvenience
caused by this delay.

Hello BilboBagginzMGD,

We only perform deposits at the middle and end of the month. Due to the delayed payback of Credits from last month due to those purchases going towards the VIP Boost offer, those Credits were not able to be included in the mid-month deposit on the ninth.
Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. You should expect the delayed payback and your other Credits to be a part of the end of month deposit.

Hello DEATHAWAITSYOU6,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credit events happened around the beginning of this month, they will be deposited in the end of month deposit (the payback from last month was slightly delayed, which is why it was not deposited in the mid-month deposit).

Hello,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

Hello Torgo1,

There was an issue with September payback that caused it to be delayed to October 17th, which is why you have not yet received that deposit. You should receive a deposit of your Credits during the end of the month deposit.