Xbox credit - how to redeem

Moneypennyqs · Sep 10, 2019

Hi, my son added a wallet top up he bought to his microsoft account. The credit is appearing in our account but we can't redeem against a game or minecoins. When I attempted to input the code again it said it had already been used. I don't know how to use
this money that is in his account and neither does he!

Seriously stressed out now!

:)

{Parity}

If it appears on your account then the code redeemed successfully. What happens when you try to use the funds?

XBF Amber M

Hi Moneypennyqs,

Thanks for reaching out to us in the forums regarding this issue. In relation to Minecraft and the purchase of Minecoins, it would be dependent on which device you're using for game play, but in general to purchase Minecraft Coins, you must have a
payment method set up in your device in order to make a purchase in the Minecraft Marketplace (in-game store).

I recommend out support article Minecraft Marketplace FAQ for further clarification as it has more
complete and specific answers. You can also
contact Mojang Support as well for a more full rundown of the Minecraft Marketplace as well.

https://www.minecraft.net/help << has further resources about purchasing in Minecraft

I hope that this helps you out a bit more! Let us know if you have further questions.

Geth

This page should help you understand the Xbox currency better.

https://support.xbox.com/en-US/billing/prepaid-codes/types-of-prepaid-codes

Jowster12

Hello,

in order to get the mineoins you might have to purchase those separately.

I hope I could help

-

Northern Lass

Have you a valid payment method set up on that account, it might be checking you have one before allowing you to use the credit.

Xbox credit - how to redeem