Xbox crashing when loading up Microsoft store

The problems I am having with my Xbox series S are my games not loading at all. Everytime I try to load Vall of duty modern warfare, it says im missing packs for everything. I go to the packs im missing so that i can download them however, when i try to load the store, my entire xbox crashes to where my controller is really delayed and i cant even properly restart my xbox. I have tried re downloading my games and nothing has worked. The microsoft store is the main problem causing the xbox to crash and not work and mit allowing me to download the mssing things i need in order to play Call of duty modern warfare. I thought it was the game itself but it was not and realized that the store was causing all the problems when trying to load my games. Im so fristrated and not sure what to do. Remember i cant even restart my console properly. Everytime i press restart it will leave me on a black screen and never restart. Im sure jts my xbox and the store causing the problems. I really need help with this situation. I would get a nee console but they are expensive and are all out of stock. Thank you.

:)