Xbox crashing/shut off during play

Zendole · Nov 16, 2019

My Xbox is is completely shutting off while playing PUBG, and on the new COD its shutting down the game and needing relaunched, they both keep doing this same pattern...

Is there anything i can do to prevent this from continuing?

Thank you in advance

:)

Tuvix519

Are you a member of the Xbox Insiders program? There could be a build of it interfering with your gameplay.

Zendole

None of these solutions has worked..what else can it be?

Portable Nope

https://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

Hopefully this will help solve your problem

Phosfr

Hi mister mascot,

The main issue is the clicking and flashing lights, the console only shuts off after a game crash. I play Rainbow six Siege a lot and it's prone to game crashes, but when it does crash it sometimes shuts the Xbox off. I'm just wondering if the flashing light
and console clicking is making the game crash more frequently. My console is on top of my desk with plenty of breathing room. I'll be sure to check the troubleshoot out and see if it fixes the problem, but I fear I'll have to send the Xbox to Microsoft and
spend hundreds to repair it!

Oranqemarmalade

I swapped power supplies and problem is still there. I put in a movie and the movie runs perfectly fine. It's still going and we are approaching 30 minutes.

Xbox crashing/shut off during play