XBOX CRASHING back to home or sutting down

I have a disc copy and it keeps crashing in the cliffside village and I am at 25% completed. It crashes back to the home screen after the plane crashes and when the pilot gets attacked , you then jump the gap and go down the short stairs, about halfway down
the stairs it goes to the home screen

Can you try clearing your system cache by performing a power cycle by following the steps below?

To do this:

For Xbox One:

- Go to the Home screen.

- Press the Menu button on the controller.

- Select Settings.

- Go to Sleep Mode & Start-Up

- Select Shut Down.

For Series X|S:

- Open Settings on Xbox.

- Select the General tab.

- Click on Power Options.

- Under the “Options” section, click the “Shutdown now” option.

- Click the “Shut down” button.

For BOTH methods, it is more affective by unplugging the power cord for 1 minute after sutting the console down.

Once done, power up the console and see if the issue continues.

Can you try clearing your system cache by performing a power cycle by following the steps below?

To do this:

For Xbox One:

- Go to the Home screen.

- Press the Menu button on the controller.

- Select Settings.

- Go to Sleep Mode & Start-Up

- Select Shut Down.

For Series X|S:

- Open Settings on Xbox.

- Select the General tab.

- Click on Power Options.

- Under the “Options” section, click the “Shutdown now” option.

- Click the “Shut down” button.

For BOTH methods, it is more affective by unplugging the power cord for 1 minute after sutting the console down.

Once done, power up the console and see if the issue continues.

Update: These crashes only seem to be happening with the NHL app on Xbox One, but not Xbox 360. I've turned on my old Xbox 360 and have been able to watch that same feed just fine without the application crashing back to the home screen.

On the Xbox One the NHL App crashes back to my home screen after a couple of minutes of watching.

I have the same issues, 90mbps down/15mbps up connection.

When playing Vudu movies the app will just suddenly crash and go to the xbox one home screen. Relaunching the app and then the movie takes me back to the beginning of the movie. I am unable to watch a single movie without it crashing at least 6 times.