Xbox controlling. devices

Hello Bret!

Sorry to hear you are having issues with an accessory for the adaptive controller. Here are a few things to try:

Connect a different device

To confirm that the problem is with the external device and not the controller, connect a different device to your controller if one is available. If the button is responsive when you connect your device to
the various ports on the controller, the problem may be with the original external device, not the controller.

If the button is still unresponsive after connecting a different (working and compatible) external device to the controller, the controller may need to be replaced.

Button Mapping: https://support.xbox.com/en-US/xbox-one/controllers/adaptive-controller-buttons-not-responding

Update the controller: https://support.xbox.com/en-US/xbox-one/controllers/update-adaptive-controller

What devices are compatible with the adaptive controller: https://support.xbox.com/en-US/xbox-one/controllers/devices-that-work-with-adaptive-controller

Optical carries no control commands, it’s just a raw data stream

HDMI can carry control commands as well as supporting many more channels of audio and higher resolutions. Using both is redundant.

You will have to, as others have mentioned, ourchase a series console to use HDMI CEC

No there is no Kinect. I have an HDMI out and an Optical cable going to my reciver

Okay. Last, maybe silly, question: does it have a Kinect hooked up, or an IR extension cable (article from Xbox Support)?

From my understanding, the Xbox One accepts controller commands through IR, though there was no IR sensor on-board the device. The IR sensors were built into the Kinect. If there is no Kinect connected to the Xbox One, then an IR extension cable may be required.

Outside of this, the Xbox One did not come equipped with HDMI-CEC (the protocol that allows control through the HDMI), nor with the ability to transmit control back to the console through the optical cable.

To get started, let's try checking the settings. Head over to Settings > General > TV & display options > Device control, and then look and see if the following is enabled:

• Console turns on other devices
  
• Console turns off other devices
  
• Other devices can turn console off
  
• Use TV remote for console
  

If all of these are enabled and it's still not responding as expected, I will need some more details.

1. Which Xbox console are you working with (Xbox One, Xbox One S/X, Xbox Series S/X)?
   
2. How are you attempting to connect the receiver? Is it directly from the console to the receiver, or from the console to the TV and then the receiver?
   

I'll do my best to help or at least point you in the right direction.