Xbox controller - xbox menu working, but not in-game controls

DiogoAlcobia · Nov 21, 2021

It has happened a few times that I'll accidently press the Xbox button on my controller and then open the menu and inadvertenly press some more buttons. Then I can't use the controller in-game, but it works fine on the Xbox menu. I've tried every button and combination, but I can't make it work again except by dumb luck. I can't stress enough how infuriating this is. What am I supposed to do? I don't even know what I did.

:)

Christopher Revoredo

Hi there Diogo welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I suggest uninstalling the accessories app completely! Everytime that it tried to give me a hard time I do this and it works wonders! Here are the steps!

https://www.techadvisor.com/how-to/windows/remo...

NOTE: This is a third party link that is not Microsoft's property, so you might encounter advertising on the website.

SuzakuKururugi

the controller I leave it in DirectInput again,the funny thing is that in the xbox pass menu in adndroid, the controller works, but when I get into a game it stops working.

And if I connect it to the pc in Xinput it works without problems

DJ DrWright

I am still having this problem, controller works until it goes to sleep then when I awaken the controller no buttons work to control Netflix. The controller still works to get to Xbox home and functions fine in the menu, just not Netflix. Please help.

TGP77

This only happens when I use the Microsoft Elite 2 controller.

And if I turn on another Xbox controller at the same time it does the same thing.

However if I reboot with the Xbox One X controller it works fine.

My controllers work fine in game menus etc.

I really thinks it the Xbox one X.

I already reset the Xbox and that didn’t fix it.

I’m so frustrated right now.

LilRenwick

As stated in my question I'm not using pc. I'm using my phone. But yes both my app and controller software is up to date. I have also tried different browser and usb cable. Neither work. My controller and phone are fine. It's a cloud gaming issue. I can use my controller to play my Xbox. And it works on my phone and to navigate Xbox apps but as soon as my game loads it switches to touch controls even though it states I can use controller or touch. But when the game is open I don't get the choice to use my controller it automatically goes to touch. I can use the Xbox button on my controller to open Xbox menu and use that fine with the controller but it doesn't work in-game

Xbox controller - xbox menu working, but not in-game controls