Xbox controller won't turn on

Check and make sure the battery contacts in the battery compartment are making good contact, and have you tried connecting the controller directly to the console with a USB cable, that would eliminate the battery issue if that was the problem. If that
does not work then something inside the controller broke. You do have a 90 day warranty on the controller from Xbox support

I would suggest returning the controller to the retail outlet which it was purchased. Most retail outlets have a 30 day return policy.

If this is not an option, your controller has a warranty of 90 days through Microsoft. You may find info on repairing/replacing your controller HERE .

Have you tried changing the batteries? If the issue persists, you will need to have it replaced. To know more on how you can do so please access => Request an Xbox controller replacement | Xbox Support.

Hey there Darrell Williams7,

Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could drive anyone a little nuts. The thing is, if the steps

outlined here did not do the trick and your controller is not eligible for a
warranty replacement, you would more than likely have to replace it yourself.

Thanks for reading!

I have the same exact problem, my controller tried turning on then eventually stopped with new batteries even, plugged in usb cable and it turned on for 30 seconds maybe and turned off, now when I plug controller into usb port, won't do anything, just bought
controller 2 months ago, paid over $85 and is well taken care of...