Xbox Controller Warranty

Discus and support Xbox Controller Warranty in XBoX on Consoles to solve the problem; Hello , I have some issues with my Xbox One controller ( Purchased with my Xbox One on december 2014) with the right stick , It turns automatically to... Discussion in 'XBoX on Consoles' started by dylan936, Aug 20, 2016.

  1. dylan936
    dylan936 Guest

    Xbox Controller Warranty


    Hello ,

    I have some issues with my Xbox One controller ( Purchased with my Xbox One on december 2014) with the right stick , It turns automatically to the left , and blocks me when i want to turn to the right.

    I did register my Xbox One on the warranty service and the Xbox is recongnized , the warranty expires the 21st January 2017.

    My question is : Is the warranty of the console and the controller the same ? Because when i go to the Replace section , they ask me the serial number of the controller , and say they can't find the product.

    What can i do for this ?

    Cordially,

    :)
     
    dylan936, Aug 20, 2016
    #1
  2. Tormaz
    Tormaz Guest
    Xbox One Warranty expired after 11 months?!

    Hello!

    The warranty on the Xbox system and the controller often have a different warranty length. In the US the Console has a 12 month warranty, but the controller has a 90 day warranty.

    I would definitely contact support directly to get the warranty issue resolved, since it should definitely still be under warranty. They would also be able to confirm the warranty on the controller itself.
     
    Tormaz, Aug 20, 2016
    #2
  3. Skier7667
    Skier7667 Guest
    Extended Warranty - Elite Controller

    The normal warranty on the Elite Controller is 90 days. Is there an Extended Warranty for the Elite Controller, like there is of an Xbox One?
     
    Skier7667, Aug 20, 2016
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Xbox Controller Warranty

    The warranty of the console doesn't covers the accessories. According to the xbox service the warranty for controllers is 3 months.
     
    M3tal Daz3, Aug 20, 2016
    #4
  5. dylan936
    dylan936 Guest
    Thank you for your answer , so i will need to buy a new controller . Alright
     
    dylan936, Oct 31, 2018
    #5
  6. Dadwhite Win User

    xbox controller waranty repair

    Here is a link to the controller warranty repair site. https://support.xbox.com/xbox-one/controllers/controller-warranty

    I believe that controllers have a 90 day warranty
  7. XBF Chris J Win User

    buttons xbox controller not working properly

    Hello SabRednopal,

    Standard warranty for Xbox accessories is 90 days, or 3 months. Unfortunately, it seems like you are outside of warranty. you can however, check your controllers serial number here : Controller
    Warranty


    If you are out of warranty, we can only recommend replacing the controller.
  8. lllWormWoodlll Win User

    Xbox Elite Series 2 Controller Trigger Issues

  9. ChiefJoboo Win User

    manette Xbox Elite [Xbox Elite Handcuffs]

  10. loldrwho one Win User

    Controller RB very unresponsive

    If you need check your xbox controller warranty check on this website https://support.xbox.com/help/hardware-network/controller/controller-warranty
Thema:

Xbox Controller Warranty

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