Xbox controller warrantly

This seems to be a regular problem with rubber grips, sadly. People are regularly having issues with them coming off of the Elite controller. If it's under warrantly, definitely contact Microsoft/Design Labs again to get it fixed. I have an Xbox Design
Labs controller myself, but without the rubber grips. Sorry you're having issues with them. Hopefully you've had it for a long time at least and got some good out of them so far.

Hey dude,

Unfortunately that is just the way it is If the console is out of warranty, then there is really nothing that can be done to put it back in warranty

Had a similar thing happen with a TV, I didn't use it for a year, turned it on and it was broken, but couldn't get it repaired under warrantly despite it being a known manufacturing problem with the TV.

It sucks, but its just the way it is unfortunately. I hope you get it sorted anyways mate

Cheers

Denaz

ok, i finally managed to get through the whole thing and managed to print a postage label. I assumed it would be free to ship to, but there doesn't say anything about it on the label or the forms i completed onine. Is it worth to send the console, or just
by a new brick on ebay for £10. im assuming posting to the Czech Republic to be more! this is kind of harsh microsoft, i buy the console, which is still under warrantly and i have to pay to get it replaced, i don't mind paying the gas to going and swap it,
but the place i bought it from told me to contact microsoft, as i bought it last december.

any advice?

Well what kind of controller is this is it the original Xbox one controller or 3.5mm controller? If it is the original Xbox one controller it might be the controller malfunctioning with your Xbox because they are outdated.

If you're having any of the following problems with your Xbox wireless controller, please see the Xbox
Wireless Controller Solution. If you’re having trouble with one of your Xbox wireless controllers, this solution can help you troubleshoot a wide variety of controller issues. We can also help you replace a broken controller if none of these solutions
correct the problem.

• The controller isn't functioning correctly.
• The controller won't connect to your console or PC.
• You can't update the controller.

For help troubleshooting problems with an Xbox Adaptive Controller, see the troubleshooting section of All
about the Xbox Adaptive Controller.
Learn more