Xbox Controller turning off to soon

thanks for the reply, but that does NOT work.

it simply turns off the controller as soon as the xbox shuts off, despite me holding the power button on the controller

same issue! as soon as i plug in my Xbox one headset the controller turns off. I've used the official Xbox one rechargeable battery's and normal AA battery's and i've just also updated the controller. nothing seems to work. really annoying now as i cant
speak to any one on live.. i've also tried turning off kennect chat options, this made no difference.

Have also tried removing battery's altogether, connecting the controller via the USB lead for power and the same thing happens. as soon as the headset is pushed in the controller turns off!

Update, It works every now and then but as soon as my controller turns off it stops working when It turns back on

Hello Breno,

Sorry for the issue with the console. We recommend unplugging the console completely and leave it unplugged for 15 minutes. Then plug back in and try it and see if it shuts off.

Hope this helps.

thanks,

Brad

This can usually be solves by resetting the surge protection in the power supply. Unplug the console and power supply (if you have an original Xbox one) for 10 seconds and then plug it back in. If that does not fix this problem your power supply (internal
or external) may need repairs.

For further troubleshooting see these pages:

Original Xbox one:
https://support.xbox.com/xbox-one/console/reset-power-supply-solution

Xbox one S or X:
https://support.xbox.com/xbox-one/console/console-wont-power-on