Xbox Controller Sync & Powering off from after pressing sync button five times....

D Boii 18 · Mar 14, 2019

My sync button doesn't work either with controllers and had this problem for over a month now.

My sync button turns on the console turns off my Xbox One X and the light flashes twice stops flashes twice stops.

Sometimes even my console will shut off with the same light sequence by itself.

I have fully factory reset settings and held the xbox button for 10 seconds. Also, pulled the plug out for the power outlet. Still experiencing the same issues with my Xbox and has happened ever since the update after January/February services outage.

:)

D Boii 18

My sync button turns off my Xbox one X and won't connect any controllers.

When controllers do connect they disconnect and flash.

Had this problem since beginning of February.

XBF Leo G

Hello D Boii 18,

Thank you for posting on the Xbox forums. Is your console enrolled in the Xbox Insider program? The article entitled, "Troubleshoot
your Xbox One wireless controller" contains information on how to resolve several different Xbox One controller issues. Be sure to let us know the results!

XBF Brad A

Hi There,

Make sure you plug the console directly into the wall. This can cause a lot of issues if plugged into a power strip or ext. cord. After that then try the controllers.

Thanks,

Brad

D Boii 18

Hello,

More than one controller are experiencing the same issue and my friend on Xbox is having the same problem.

Seems more of a console software problem.

I am enrolled onto the Xbox Insider Program. With the posts from other people seems like something common?

Can you let me know why my sync button turns off my console after pressing five times.

DG1993

Hi, power the xbox and controller on, then press and hold the power button on the xbox for 10 seconds.

When the xbox powers off pull the power cord out of the back of the xbox and wait two minutes. Reconnect the power cord and press the power button on the xbox to power it on. Power on the controller and then try using the controller to power on/off the xbox.

This solution worked. Thank you!

For anyone else reading having this issue, I still had to re-sync the controller after going through the above process, in order to solve that problem. After turning on the Xbox one with the power button sync it the normal way by hitting the sync button
on the front of the Xbox One S, and then holding the sync button on top of the controller. Thereafter, the guide button on the controller will power on the console.

However, the above solution did immediately fix the fact that the controller wouldn't turn off when I powered the console off.

Xbox Controller Sync & Powering off from after pressing sync button five times....