Xbox controller sync issues

try re syncing the controller to the xbox i have this issue a lot and all u do is re sync the controller

Sorry to hear about your issue. Are these new controllers or did the issue start on controllers that were already synced to the Xbox?

1. Sync or re-sync the controllers

https://support.xbox.com/en-US/xbox-one/accessories/connect-a-wireless-controller

2. Power cycle the Xbox. Press and hold the power button for 8-10 seconds until the Xbox turns off. Unplug the power cable for 1-2 minutes. Plug everything back in and restart.

3. If the above do not fix the issue, try attaching the controllers directly to the Xbox with a USB cable and try syncing the controllers again. Repeat the power cycle.

Let us know if this works,

Best wishes,

Cowgirl

This happens every now and then, you can sync the second controller and it should recognize it. Once you sync the controller you shouldn't have an issue.

You can find steps to do this on the
How to Sync a Wireless Controller support page.

Let us know if this fixes the issue!

Sync the Controller:
To sync a wireless controller with your Xbox, follow these steps:

Press the Xbox button on the controller to turn it on.
Press and hold the small sync button on the front of the Xbox Series X console (located near the USB port).
While holding the sync button on the console, press and hold the sync button on the controller (located on the top near the Xbox button).
Release both sync buttons when the controller's Xbox button starts flashing. The controller should now be synced with the console.

Hi Mehmet,

Thanks for reaching out to the forums. We understand you have issue with a controller syncing. First we would like to know is the controller a Official Xbox controller? We recommend also following the

guide issues with syncing.

Hope this helps.

Brad