XBox controller stuck in UPS Frankfurt depot?

Discus and support XBox controller stuck in UPS Frankfurt depot? in XBoX on Consoles to solve the problem; I have sent my controller back under warranty but it is HELD IN WAREHOUSE for weeks! I sent it on 4th January and it still shows it hasn't reached... Discussion in 'XBoX on Consoles' started by SirGodMode12, Jan 18, 2021.

  1. SirGodMode12
    SirGodMode12 Guest

    XBox controller stuck in UPS Frankfurt depot?


    I have sent my controller back under warranty but it is HELD IN WAREHOUSE for weeks! I sent it on 4th January and it still shows it hasn't reached destination.

    :)
     
    SirGodMode12, Jan 18, 2021
    #1
  2. slackadelic Win User

    Controller Exchange at Frankfurt

    You will need to contact Xbox Support directly to get an update on your ticket. They don't reply to forum posts unfortunately.
  3. Apex Inspired Win User

    Frankfurt Controller Exchange

    Its been over a week since my Xbox Elite Series 2 was delivered to Microsoft’s repair centre in Frankfurt and i still havent recieved any update, it still says you package has arrived with a yellow clock. Calling them is also no good.
    Im also in the same situation except they havent even acknowledged mine being received! No news or anything and mine expires this week.
  4. Daft Badger Win User

    Microsoft Store Pre-Order.

    Mine turned up at 8:45am although the UPS traking said it was still at the depot.

    I'm in Essex so it would be the Chelmsford depot,about 15 miles away.
  5. Bluefootjamie Win User

    Repair/Replacement request

    Hi, my controller was "delivered" to frankfurt on 24/10 but i have had no acknowledgement of being received and most importantly - no insight into when i will get my replacement.....pls help
  6. slimbloke Win User

    Game Pre-orders start shipping (Via DPD)

    DPD are great at tracking - I had Parcel Force for launch day delivery for my 360, and it never turned up! In the end, the depot manager had to admit that one of his employees must have stolen it as it was checked into the depot, but never checked out (and
    it had disappeared).
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XBox controller stuck in UPS Frankfurt depot?

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