xbox controller started to burn

roryexis951 · Feb 6, 2018

Hi there.This is a very genuine support issue!So my son's xbox controller started to burn,/started to get very hot and smell started coming from it. Battery operated.I would like to send it back to Microsoft so you could carry out some testing and / or verify
it yourself?

Would like to hear from MS Support on it!

:)

Frag Monger · Feb 6, 2018

Whats happens when you get banned from Xbox live on ONE?

"Controller requires AA batteries"

-

My GOD! The HORROR! BURN THEM!!!! lol

rendengang · Feb 6, 2018

MW3 Unreadable disc

i found out that my disc had laser burn and thats why it wasnt reading properly. i went to gamestop today and fot a new copy and brought it home. i immediately started installing the game to my hard drive and now it works perfectly. (laser burn happens
when the xbox is pushed a tiny bit and disrupts the reading of the disc causing it to burn a barely visable line into the disc.) hope this helped thats my solution.

HAZMAT RADIO · Feb 6, 2018

You would have to contact Xbox Support on this. Assuming you had a rechargeable batteries in the controller, not regular batteries and the type of USB cable that was plugged into the front of the controller, not all batteries and cables are the same.

I wouldn't expect them to do much on this but you can always try.

Also, controllers just have a 90 day warranty if you're here in the states. So if you've had the controller for more than 90 days, again I wouldn't expect much.

You can contact Xbox Support here -
https://support.xbox.com/contact-us

If you're in the states you can call them at 800-469-9269

HAZMAT RADIO

You would have to contact Xbox Support on this. Assuming you had a rechargeable batteries in the controller, not regular batteries and the type of USB cable that was plugged into the front of the controller, not all batteries and cables are the same.

I wouldn't expect them to do much on this but you can always try.

Also, controllers just have a 90 day warranty if you're here in the states. So if you've had the controller for more than 90 days, again I wouldn't expect much.

You can contact Xbox Support here -
https://support.xbox.com/contact-us

If you're in the states you can call them at 800-469-9269

Game Testerシ

I appreciate the help, but it said my controller's warranty ended last month so I can't get it replaced, the controller ended up burning my thumb as to me finding out where the buzzing was coming from, the controller had overheated and started burning me and now my thumb smells like burning skin, but yeah, I cannot get it replaced, so I will just have to buy a new one, thank you again for your help

WilliamOtis

If the Xbox one can operate the volume on my TV, then I am burning all my remote controls.

XD

KOtheOGODHDSHOT

Happy new years. My sister moved my Xbox while playing MW3 and laser burned it. Starting off slow... -_-

Ricardo Lechuga

No, quick start will keep it hot, with the cover will burn the console

xbox controller started to burn